Customer Experience Officers – Contact Centre $38.02/hr + Super | Morwell Location | Full Time Contract until end of January | VPS2 Level We’re partnering with a major Victorian Government initiative to recruit multiple Customer Experience Officers to support high-volume inbound enquiries relating to Solar Victoria rebates. These positions require candidates who can confidently step into a...
A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In...
A leading office supplies company located in Bayside Council is seeking a Contact Centre Manager to oversee the performance and development of their contact centre. This senior role requires proven leadership experience in the contact centre space, strong data skills, and the capability to engage with internal stakeholders effectively. The ideal candidate will be responsible for ensuring high...
Executive Sales & Contracts Manager at The Ultra Group of Companies Company Description AP Fleet Management, established in ****, empowers organisations with access to the largest Australian Aftermarket Vehicle Servicing, with Premium 24/7 Roadside Assistance, Fleet Management, Next Mileage Delivery & Workshop Automation Platform, ensuring continuous road service 24/7. Based in Adelaide, South...
Join to apply for the Contact Centre Manager role at Mable. Be among the first 25 applicants. 2 days ago. Overview Mable is part of the Attain Healthtech Group of Companies, which includes HomeMade, Mable Direct and Leap In!. These entities share common values: creating lasting, positive change across the care and support sector; believing in technology as an enabler; and driving better...
A leading Australian bank is seeking a Team Manager for their Customer Contact Centre in South Yarra. The successful candidate will lead a team of up to 18 specialists, focusing on delivering exceptional service and managing daily operations. Responsibilities include coaching and mentoring the team to achieve service and sales targets. Ideal candidates will possess strong management skills, sales...
Join to apply for the Contact Centre Manager role at MUFG Pension & Market Services. A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust,...
Location: Docklands, VIC Employment Type: Full-time Lead, Inspire, and Transform Member Experience Are you a dynamic leader with a passion for delivering exceptional customer service? We’re looking for a Contact Centre Manager to lead high-performing teams and shape the future of our contact centre operations. This is a fast-paced, continuously evolving role where you’ll drive strategic...
A customer-centric financial institution in South Yarra seeks a Team Manager for their Customer Contact Centre. You'll lead a team of specialists, ensuring exceptional service and developing team members. This full-time role offers flexible working, and requires strong team management and sales experience. Join a bank that benefits everyday people and enjoy fantastic employee benefits, including...
Add expected salary to your profile for insights A globally-backed industry leader in essential services, dedicated to the philosophy of 'To Prevent and Protect', is seeking an accomplished and strategicContact Centre – Sales Managerto drive growth across a multi-site region, known as the 'South Region'. This high-impact role is responsible for leading the residential sales strategy, managing...
Winc exists to inspire millions of Australians with smarter, better ways to work and learn. From office, school, facilities, and safety essentials to services like print, marketing, technology, and workspace solutions, Winc offers a wide range of products tailored to our customers' needs. ROLE PURPOSE The Contact Centre Manager is a senior operational leadership role responsible for the...
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as an enabler 3. We’re driven by helping...
Add expected salary to your profile for insights A globally-backed industry leader in essential services, dedicated to the philosophy of 'To Prevent and Protect', is seeking an accomplished and strategicContact Centre – Sales Managerto drive growth across a multi-site region, known as the 'South Region'. This high-impact role is responsible for leading the residential sales strategy, managing...
Temp opportunity supporting a high-volume contact centre Work onsite in Ballarat assisting a diverse customer base across the rental and property sector. ASAP start until end of March (potential for extension) We are looking for Contact Centre Operators to work with our client in the State Government in Ballarat! - Location: Ballarat (100% on site) - Full-time temp role | Monday to Friday |...
A leading Australian bank is seeking a Team Manager for their Customer Contact Centre in South Yarra. The successful candidate will lead a team of up to 18 specialists, focusing on delivering exceptional service and managing daily operations. Responsibilities include coaching and mentoring the team to achieve service and sales targets. Ideal candidates will possess strong management skills, sales...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
A government transportation agency in Victoria seeks a Team Manager for the Customer Contact Centre to drive performance and foster a culture of excellence. The successful applicant will lead a team of 15-20, ensure compliance with regulations, and spearhead digital transformation initiatives. Ideal candidates will have proven leadership abilities and a passion for employee development, focusing...