contact centre operations manager jobs in Perth, WA

A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...

Lead Qualification Specialist (Client Contact Centre) Founded in 2002, Westside Auto Wholesale is Australia’s largest independent automotive warehouse, stocking over 3,000 used vehicles in Perth under one big roof. Customer service and delivering a great customer experience are at the heart of everything we do. We’ve grown from a small sales yard into a trusted national destination for vehicle...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...

A prominent member-focused organization in Australia seeks a strategic Senior Manager Workforce Optimisation to lead teams ensuring efficient operations at their Contact Centre and Member Service Centres. The successful candidate will develop business strategies, manage key relationships, and drive workforce management initiatives while overseeing performance analytics. Candidates should have...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

A leading property management firm in Perth is seeking an experienced Administration and Finance Manager to join their team at a major shopping centre. In this dynamic role, you will lead financial strategies, support operations, and ensure compliance with financial targets. The ideal candidate will have extensive experience in financial management, strong analytical skills, and effective...

- Real Estate & Property - Facilities Manager - Perth - Permanent / Full Time - Manage operations for a portfolio of four shopping centres across WA - Lead WHS, compliance, contractors, budgets, and asset presentation - Hands-on role with regular travel, strong autonomy, and career growth opportunit We’re looking for an experienced Operations Manager to take ownership of a portfolio of four...

A leading contact centre provider in Western Australia is seeking an experienced Workforce Manager to develop and implement strategies for workforce planning and resource allocation. You will provide data-driven insights to enhance performance and manage a dedicated team to exceed KPIs. The successful candidate will have proven experience in a contact centre environment and strong communication...

A prominent property management firm is seeking a Senior Centre Manager for their landmark shopping centre in Townsville. This role involves full accountability of operations, performance, and finances of the centre, ensuring strategic objectives are met. The ideal candidate will have significant retail management experience, strong financial skills, and the ability to build relationships with...

A local government entity in Australia is seeking a Recreation Services Manager for the Lords Recreation Centre. This position involves managing daily operations, supervising repairs and maintenance, and leading Duty Managers to ensure service excellence. Ideal for a tradesperson transitioning to management, the role requires proven interpersonal and technical skills. A competitive salary package...

A leading property management firm in Tasmania seeks a Maintenance Officer responsible for the upkeep of facilities. This role involves routine maintenance, repairs, and ensuring compliance with safety standards. Ideal candidates have trade experience, effective communication skills, and a commitment to maintaining high standards for safety and functionality. The position emphasizes...

We have a fantastic opportunity for an Operations Engineer to join our Remote Operations Centre (ROC) based in South Melbourne. Reporting to the Remote Operations Manager, you'll play a crucial role in supporting our customer's assets from a centralised Remote Monitoring Centre. Our team manages a range of power generation assets across Australia, including gas pipelines, wind farms, and power...

Overview Job Description - Operations Engineer - Remote Operations Centre (MEL016R) Operations Engineer - Remote Operations Centre - MEL016R Company: Worley Primary Location AUS-VIC-Melbourne Job Details Job: Operations Engineer - Remote Operations Centre (ROC) Schedule: Full-time Job Posting: Oct 30, **** Unposting Date: About the Role We have a fantastic opportunity for an Operations...

Department of Communities WA – Fremantle WA The Department of Communities brings together the services and functions of disability services, child protection and family support, community initiatives and regional services reform. Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...

Multiple APS4 Contact Service Officers for a Federal Government Department. ● Perth CBD office location ● Full Time Hours, Monday - Friday ● Australian Citizenship required ● Contract - Temp upto 12 months with possibility of extension Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre operations. Contact...

Multiple APS4 Contact Service Officers for a Federal Government Department. ● Perth CBD office location ● Full Time Hours, Monday - Friday ● Australian Citizenship required ● Contract - Temp upto 12 months with possibility of extension Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre operations. Contact...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...