Customer Experience Officers – Contact Centre $38.02/hr + Super | Morwell Location | Full Time Contract until end of January | VPS2 Level We’re partnering with a major Victorian Government initiative to recruit multiple Customer Experience Officers to support high-volume inbound enquiries relating to Solar Victoria rebates. These positions require candidates who can confidently step into a...
A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
Executive Sales & Contracts Manager at The Ultra Group of Companies Company Description AP Fleet Management, established in ****, empowers organisations with access to the largest Australian Aftermarket Vehicle Servicing, with Premium 24/7 Roadside Assistance, Fleet Management, Next Mileage Delivery & Workshop Automation Platform, ensuring continuous road service 24/7. Based in Adelaide, South...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In...
Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and looking for a career in banking? Join our dynamic...
Permanent Full Time role | AM Roster Geelong, VIC Location | Hybrid working Fantastic employee benefits Are you passionate about delivering exceptional customer service? Do you enjoy making a positive impact on customers both in their homes and on the road? Then join the Member Engagement team at RACV as an enthusiastic phone-based Customer Service Consultant. Utilising your strong...
Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and...
Position: Full time - 76hrs per fortnight Location: onsite Wheelers Hill VIC Australia 3156. There is no option to WFH, team member must work in our office. Must have full working rights to work in Australia. Due to expansive and opportunistic growth, Heartscope, a division of Scope Healthcare Ltd, is seeking a Medical Administration – Contact Centre member to join our team to handle inbound...
Are you a customer service professional looking for a rewarding role with genuine career progression? We're seeking 2 Contact Centre Consultants to join a leading roadside assistance provider at their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential to transition to full-time based on performance and operational needs. What You'll Be Doing -...
A leading live entertainment company in Melbourne is seeking a Team Supervisor for the Contact Centre. The ideal candidate will manage operations, foster a positive culture, and ensure high-quality customer service. Responsibilities include staff management, performance tracking, and implementing improvement strategies. Candidates should have strong interpersonal and organizational skills, proven...
A member engagement organization located in Geelong is seeking a passionate Customer Service Consultant to join their hybrid team. Successful candidates will leverage their strong interpersonal skills to provide solutions and drive sales while delivering exceptional customer service. The role includes a rotational shift roster and ample opportunities for career growth and development, all while...
Overview A community-focused bank in Traralgon seeks individuals for a Contact Centre position, providing exceptional service to customers via inbound calls, online chat, and more. Candidates must demonstrate a strong track record in customer service, relationship building, and effective communication skills. This role offers competitive salary, valuable benefits, and a supportive work...
Temp opportunity supporting a high-volume contact centre Work onsite in Ballarat assisting a diverse customer base across the rental and property sector. ASAP start until end of March (potential for extension) We are looking for Contact Centre Operators to work with our client in the State Government in Ballarat! - Location: Ballarat (100% on site) - Full-time temp role | Monday to Friday |...
A government agency in Victoria is seeking a dynamic Manager of Service Delivery to lead its contact centre operations. The role focuses on operational excellence and improving customer experiences by overseeing daily operations while fostering a culture of continuous improvement. The ideal candidate will have a degree in Business or significant leadership experience in a contact centre setting....
A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...
Melbourne Simplify Your Job Search with Weploy At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without...
This is a Contact Centre Consultant role with RACV based in Geelong, VIC, AU RACV Role Seniority - junior More about the Contact Centre Consultant role at RACV Permanent Full Time role | AM Roster Geelong, VIC Location | Hybrid working Fantastic employee benefits Are you passionate about delivering exceptional customer service? Do you enjoy making a positive impact on customers both in their...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
A government transportation agency in Victoria seeks a Team Manager for the Customer Contact Centre to drive performance and foster a culture of excellence. The successful applicant will lead a team of 15-20, ensure compliance with regulations, and spearhead digital transformation initiatives. Ideal candidates will have proven leadership abilities and a passion for employee development, focusing...