A logistics and transport company in Queensland is seeking an experienced Account Manager to manage and grow customer accounts. You will be responsible for improving customer satisfaction and driving growth through retention and new opportunities. Ideal candidates have at least three years in sales or account management with strong analytical skills. The role covers customer engagement and...
At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach...
A leading technology services firm in Australia is seeking an experienced IT Project Manager to lead complex, enterprise-wide initiatives focused on data retention and compliance. The ideal candidate will have a strong understanding of cloud-hosted applications and on-prem systems. This role involves managing multiple workstreams and ensuring project governance. Benefits include paid parental...
A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...
A business communications solutions provider located in Queensland is seeking a Telephony / IT Account Manager. In this role, you will manage existing business accounts while driving sales growth through proactive client engagement. Ideal candidates will have B2B outbound experience, especially in Telecoms or IT, and be skilled in discussing technical products with clients. The company offers a...
A dynamic software company based in Queensland is looking for a Customer Success Manager to enhance customer satisfaction and improve product utilization. The role requires excellent interpersonal skills, a customer-centric approach, and experience in customer-facing roles. This full-time position offers opportunities for career progression and various employee benefits, including flexible...
A leading digital experience platform company is seeking a Senior Account Manager to manage and expand existing customer relationships in Australia. The role involves identifying growth opportunities and driving strategic expansion to maximize customer retention. Ideal candidates will have experience in software sales and a strong understanding of digital marketing concepts. Join us as we tap...
Client Retention and Business Development Manager - Permanent, Full-Time role based in our Brisbane Office! - Use your commercial mindset to benefit this values-based organisation. - Competitive salary and salary sacrifice options. CPL Choice, Passion, Life, part of the CPL Group, is the leading provider of integrated support and advice for people living with a disability in Queensland and...
A leading business management solutions provider in Australia is seeking a driven Customer Account Manager to join their Retention team. This role involves guiding SME customers through onboarding and helping them maximize product value. Ideal candidates should have experience in SaaS customer success and demonstrate strong communication and organizational skills. The position offers flexibility,...
A leading cloud services company in Sydney seeks a Customer Success Manager to enhance customer engagement and retention. This role involves driving customer value, fostering relationships with key stakeholders, and leveraging a high Net Promoter Score to ensure business success. Candidates should possess experience in technology or cloud industries, along with strong communication skills and a...
WHAT YOU WILL OWN - Lifecycle Logic: Own the roadmap for automated re-engagement across refinance, facility utilisation, and repeat borrowing. You will use behavioural and credit/data triggers to increase conversion and utilisation while reducing churn. - Risk & Finance Integration: Act as the "Product Brain" by partnering with Risk and Finance to translate credit policy and commercial...
A digital experience platform provider is looking for a Customer Account Manager in New South Wales, Australia. This role focuses on managing existing customer accounts and driving retention and growth through strong relationships with stakeholders. The ideal candidate has over 3 years in account management, demonstrates commercial acumen, and possesses excellent communication skills. With...
A fast-growing digital marketing company in Melbourne is seeking a Lifecycle Marketing Manager to own and scale email marketing strategies. You will directly influence customer activation, retention, and long-term value through strategic email programs across the customer lifecycle. The ideal candidate has 3-5 years of experience in B2B email marketing, strong data analysis skills, and the...
About Vanguard More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to...
At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award‑winning non‑bank lenders in Australia and New Zealand. Over our 26 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach...
A global data and technology company is seeking an experienced professional for a Sales and Account Management role in Sydney. This position entails consulting with established clients, focusing on revenue retention and growth, and leveraging a consultative sales approach. Candidates should have a strong sales background, particularly with managing corporate accounts and a proven track record in...
We’re looking for a strategic and results-driven CRM and Retention Manager to design, implement, and optimise initiatives that strengthen customer relationships and drive long-term engagement. You’ll be responsible for developing and refining strategies that boost retention, increase lifetime value, and deliver personalised experiences across all touchpoints. You’ll own the growth and performance...
A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...
A leading digital experience platform company in Melbourne is seeking an Account Manager to drive customer retention and expansion within their portfolio. This role emphasizes building trusted relationships with clients to ensure product adoption and manage renewals and upsell opportunities. The ideal candidate has at least 3 years of experience in account management or customer success, and...
A leading disability support organization in Brisbane seeks a Client Retention and Business Development Manager to enhance growth and client satisfaction. This full-time role involves developing strategies to attract new clients, maintaining key stakeholder relationships, and leading initiatives to retain clients. The ideal candidate has proven experience in business development within the NDIS...