A leading business management solutions provider in Australia is seeking a driven Customer Account Manager to join their Retention team. This role involves guiding SME customers through onboarding and helping them maximize product value. Ideal candidates should have experience in SaaS customer success and demonstrate strong communication and organizational skills. The position offers flexibility,...
A leading digital experience platform company in Melbourne is seeking an Account Manager to drive customer retention and expansion within their portfolio. This role emphasizes building trusted relationships with clients to ensure product adoption and manage renewals and upsell opportunities. The ideal candidate has at least 3 years of experience in account management or customer success, and...
A fast-growing digital marketing company in Melbourne is seeking a Lifecycle Marketing Manager to own and scale email marketing strategies. You will directly influence customer activation, retention, and long-term value through strategic email programs across the customer lifecycle. The ideal candidate has 3-5 years of experience in B2B email marketing, strong data analysis skills, and the...
About Vanguard More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to...
A global entertainment company is seeking a Manager, Analytics in Melbourne to enhance user engagement and retention across APAC. You will manage analytics operations, analyze user patterns, and collaborate to develop effective strategies. The ideal candidate will have 7-10 years of experience in analytics within a digital business, proficiency in SQL, and expertise in data visualization tools....
A global investment management firm is seeking a dynamic Marketing Manager to join their Growth and Retention marketing team. This role includes developing and executing impactful B2B marketing campaigns that drive growth for adviser segments. The ideal candidate will have over 6 years of experience and a strong understanding of digital marketing strategies. The firm follows a hybrid working...
Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global...
Manager, Analytics - Engagement & Retention, DTC APAC Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our...
Key Account Manager (Relationship & Retention Specialist) Reference: 33657 RACV 485 Bourke Street Melbourne - Permanent Full Time | Hybrid Working arrangements - Competitive Salary | Discounts on RACV products and resorts Great things start here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for...
A leading pest control company in Melbourne is looking for a skilled Customer Care Manager to enhance customer relationships and solve service issues. You will manage customer escalations, track retention metrics, and support the sales and operations teams. This position requires strong problem-solving skills and three years of customer service experience. A car license is essential. The role...
A leading Fintech company in Melbourne seeks an experienced Account Manager to build and maintain relationships with C-level customers in the Government segment. This hybrid role involves developing strategic account plans, executing growth initiatives, and driving customer success through proactive engagement. Candidates should have experience in upselling and customer retention strategies. The...
Position Assistant Manager/ SR Analyst Retention Marketing Job Responsibilities - Create comprehensive campaigns for user retention based on user behavior, user segmentation and journey. - Map customer journey and develop listening points in the journey. - Proactive campaign management and consistently monitor performance metrics such as Orders/Buyer, Repurchase Rates, Open Rates, Click Rates,...
A leading hygiene services provider based in Melbourne is seeking an experienced Customer Care Manager to enhance customer relationships and address issues affecting retention. This full-time role requires strong customer service experience, account management skills, and a proactive approach to problem-solving. The company offers a supportive environment with opportunities for career progression...
A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...
A global technology company is seeking a Customer Success Manager in Melbourne to foster relationships with customers post-sale, ensuring high user adoption and satisfaction. The ideal candidate will have over 4 years of experience in customer advocacy, sales, or project management, and be comfortable using CRM software. Additionally, familiarity with the Noggin software platform is required....
A growing real estate firm in Australia is seeking experienced Senior Property Manager and Property Manager to join a close-knit team. Ideal candidates will possess strong initiative, self-motivation and extensive knowledge in managing residential properties. Responsibilities include managing portfolios, conducting rent reviews, and developing relationships with landlords and tenants. A...
A leading hospitality organization is seeking a Key Account Manager specializing in relationship and retention. This role involves managing key corporate and agency accounts, developing tailored engagement plans, and ensuring repeat business through exceptional client service. The ideal candidate will have over 5 years' experience and a strong understanding of the conferencing market. This...
More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no...
Manager, Analytics - Engagement & Retention, DTC APAC Apply Now Apply Later Job ID 10126932 Location Richmond, Australia Business The Walt Disney Company (APAC) Date posted Jan. 21, 2026 Job Summary: Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration....
A global entertainment company seeks a Manager, Analytics in Melbourne to analyze user data and enhance engagement and retention strategies across APAC markets. The ideal candidate will have 7-10 years of experience in analytical roles, strong SQL skills, and a proficient understanding of data visualization tools. This unique opportunity addresses various media trends and audience behaviors,...