Retention Manager jobs in Brisbane, QLD

Client Retention and Business Development Manager - Permanent, Full-Time role based in our Brisbane Office! - Use your commercial mindset to benefit this values-based organisation. - Competitive salary and salary sacrifice options. CPL Choice, Passion, Life, part of the CPL Group, is the leading provider of integrated support and advice for people living with a disability in Queensland and...

A leading eco-friendly household essentials business based in Australia is looking for a Senior Product Manager for Retention. You will own the end-to-end digital experience, focusing on enhancing subscription platforms and driving customer loyalty. The ideal candidate has strong expertise in subscription management and data analysis. This role supports a remote-first culture and emphasizes...

A logistics and transport company in Queensland is seeking an experienced Account Manager to manage and grow customer accounts. You will be responsible for improving customer satisfaction and driving growth through retention and new opportunities. Ideal candidates have at least three years in sales or account management with strong analytical skills. The role covers customer engagement and...

A digital experience company is seeking an experienced Account Manager to oversee a portfolio of customers in Brisbane. You will drive product adoption, renewals, and upsell opportunities while building trusted relationships with customer stakeholders. The ideal candidate has over 3 years of experience in account management or customer success, with strong communication skills and CRM...

A business communications solutions provider located in Queensland is seeking a Telephony / IT Account Manager. In this role, you will manage existing business accounts while driving sales growth through proactive client engagement. Ideal candidates will have B2B outbound experience, especially in Telecoms or IT, and be skilled in discussing technical products with clients. The company offers a...

A tech-driven hospitality firm in Australia is seeking an experienced Account Manager to ensure client success through exceptional service. The role requires managing account renewals, conducting training sessions, and collaborating across teams to enhance customer satisfaction. Ideal candidates will have proven experience in revenue management or sales, strong communication skills, and a solid...

A dynamic software company based in Queensland is looking for a Customer Success Manager to enhance customer satisfaction and improve product utilization. The role requires excellent interpersonal skills, a customer-centric approach, and experience in customer-facing roles. This full-time position offers opportunities for career progression and various employee benefits, including flexible...

Empire Group is proud to be partnering with Goodstart Early Learning, Australia's largest early learning and care provider and a proudly not-for-profit social enterprise. With nearly 700 centres and more than 16,500 dedicated team members, Goodstart supports around 70,000 children and their families each year, helping ensure every child has the best possible start in life. Families sit at the...

A prominent community care provider in Queensland is seeking a Customer Relations Specialist to join their team. This role involves managing inbound and outbound communication with customers, providing exceptional service and support. The ideal candidate will demonstrate problem-solving skills and empathy while collaborating with a diverse team. Employee benefits include salary packaging options...

Are you looking to join an elite eCommerce Growth Agency with a strong culture and a real progression path? We hope so. And if you’re the Retention Strategist A-Player we’re looking for… we’ll do exceptional work together. This is a fully remote role. We are the US & Australia’s premiere eCommerce Growth Agency and a Premium Klaviyo, Google + Meta Partner, working with elite DTC brands across...

If you thrive on solving problems, calming chaos, and helping clients feel heard and supported - this is your opportunity to take the next step and pioneer a role that delivers real impact and lasting career satisfaction. At Trilogy Care, you’ll join a growing team where your ideas, energy, and initiative directly influence client success and business growth. We’re seeking proactive,...

An insurance company is seeking a Service Loyalty Team Leader in Brisbane to lead and empower a team of Solutions Advisors. This position involves maximizing customer retention by addressing concerns and coaching the team to excel in interactions with clients. The ideal candidate will have experience in customer service leadership, a strong grasp of KPI-driven performance management, and a...

A fast-growing finance company in Brisbane seeks a Customer Solutions Team Leader to lead and inspire the Customer Retention Team. This role involves delivering exceptional business outcomes for clients and developing strategies for customer retention. The ideal candidate will have over 5 years of experience in sales or relationship management, with a focus on coaching and performance....

A leading aviation organisation in Brisbane is seeking an experienced Business Analyst to support key data governance initiatives with a focus on data retention and disposal. You will work closely with business and technical stakeholders to develop actionable requirements that guide data management practices. This is a contract role for a mid-senior level professional. Interested candidates may...

A leading SaaS provider seeks a Customer Success Manager to build strong customer relationships and drive product adoption. You will manage accounts from onboarding to renewals, ensuring customer satisfaction. Ideal candidates have 1–3 years in customer success, possess excellent communication skills, and a strong aptitude for technical products. This role offers hybrid work flexibility, an...

A leading SaaS provider in Australia is seeking a Customer Success Manager to enhance digital engagement for mid-tier customers. You will manage a large customer portfolio, utilize automated communication strategies, and analyze customer insights to reduce churn and improve adoption. The ideal candidate has over 2 years of experience in Customer Success, strong communication skills, and...

A leading legal tech company based in Australia is searching for an empathetic and results-driven Customer Success Manager. This role involves managing customer relationships, driving product adoption, and ensuring client satisfaction in a fast-paced SaaS environment. The ideal candidate will have 1-3 years of experience in Customer Success and a strong aptitude for technical software products....

A leading SaaS company in Brisbane is seeking a Customer Success Manager to support and build relationships with customers. In this role, you will drive product adoption, manage customer portfolios, and advocate for customer needs while ensuring satisfaction. Ideal candidates will have 1-3 years of experience in customer success or similar roles, strong communication skills, and a technical...

A growing finance company in Queensland seeks a Customer Solutions Team Leader to lead the Customer Retention Team. You will coach and inspire your team to enhance customer experiences and develop strategies for retention and upgrades. Ideal candidates will have 5+ years in sales or relationship management, and a collaborative leadership style. This role offers a competitive salary and various...

A leading disability support organization in Brisbane seeks a Client Retention and Business Development Manager to enhance growth and client satisfaction. This full-time role involves developing strategies to attract new clients, maintaining key stakeholder relationships, and leading initiatives to retain clients. The ideal candidate has proven experience in business development within the NDIS...