contact center jobs in Canberra, ACT

A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...

A leading global solutions provider is seeking an entry level Customer Service Representative who speaks Japanese to support the Japanese market on a 6-month temp-to-permanent contract in St Leonards. Responsibilities include providing exceptional customer service, responding to inbound calls, and assisting sales teams. Ideal candidates should have professional Japanese proficiency and strong...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

A government services provider is seeking an Interaction Designer in Canberra. The role requires interpreting branding guidelines to enhance user experience and facilitating design thinking workshops. Candidates should have hands-on UI/UX design experience and be skilled in gathering user feedback to improve the design. Interested applicants can contact via email or phone for more information....

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

Description - Pearson VUE () is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we...

Security Analyst - Early Careers Kickstart your career as a Security Analyst – Early Careers at Accenture! - Location: Canberra or Ballarat - Start Date: Targeted start date: ASAP - Employment Type: Full‑time, On-site - Working Rights: Due to the nature of the work and client requirements, preference will be given to Australian Citizens who are able to obtain or currently hold a security...

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more at www.accenture.com. We are Accenture’s Public Service Practice partners with government organisations to rethink service delivery, address challenges such as outdated systems and limited budgets, and meet the evolving needs of citizens. Our team is...

Overview Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. We are looking for a Service Delivery Manager with a key focus on Change...

Overview The Oracle Communications Global Industry Unit (CGIU) is seeking a high-performing Sales Manager (Individual Contributor) to drive growth of Oracle’s Networking Solutions business across Public sector and enterprise accounts in Australia. Responsibilities - Drive direct and indirect sales of Oracle Communications Networking Solutions to Public sector enterprise customers and key...

Role Overview The Oracle Communications Global Industry Unit (CGIU) is seeking a high-performing Sales Manager (Individual Contributor) to drive growth of Oracle’s Networking Solutions business across Public sector and enterprise accounts in Australia. In this pivotal role, you will be responsible for developing and closing new business with leading Public sector departments, Communications...

Overview Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. We are looking for a Level 3 Cloud Engineer to join our team in...

Who are we? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com. Position Overview We are seeking a highly skilled and experienced Penetration Tester to join our Offensive Security team. The ideal candidate will be able to conduct penetration testing and vulnerability assessments with minimum...

TechOp Solutions is seeking contact center leaders with excellent communication skills, supervisory experience, and a drive to bring excellence to their operating environment. Strong candidates will be curious, efficient practitioners who are motivated to succeed in a fast-paced environment and comfortable working both with an agent team and with a Government client. Remote position, but...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. NTT DATA is looking for a Solutions Architect (SA) who will cover...

Overview TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. NTT DATA is looking for a Security Operations Manager to oversee the...

Overview TechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center...