Contact Center Agent jobs in Canberra, ACT

A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...

A leading global solutions provider is seeking an entry level Customer Service Representative who speaks Japanese to support the Japanese market on a 6-month temp-to-permanent contract in St Leonards. Responsibilities include providing exceptional customer service, responding to inbound calls, and assisting sales teams. Ideal candidates should have professional Japanese proficiency and strong...

A leading recruitment agency is seeking a Contact Centre Officer in Toowoomba. This full-time role offers the flexibility to work from home for 4 days each week while engaging with farmers and growers across Australia. You'll be responsible for making calls, verifying personal details, and entering information into the database. Candidates must demonstrate strong customer service skills and a...

Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

A government services provider is seeking an Interaction Designer in Canberra. The role requires interpreting branding guidelines to enhance user experience and facilitating design thinking workshops. Candidates should have hands-on UI/UX design experience and be skilled in gathering user feedback to improve the design. Interested applicants can contact via email or phone for more information....

Description - Pearson VUE () is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we...

Job Description SIXT Australia is on the lookout for SIXT Sales Superstars! Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program....

As a Guest Service Agent for Crowne Plaza Canberra, you'll play a big part in our guest experience, including check-in and check-out, upselling, problem resolution, providing guest recognition and assisting our guests with any requests they may have. Your ability to deliver our guests a seamless and memorable Crowne Plaza Canberra experience will make you an integral member of the Front Office...

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service,...

Posted Thursday 29 January 2026 at 1:00 pm | Expires Sunday 1 March 2026 at 12:59 pm Rydges Canberra is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About Rydges Proudly Australian & New Zealand owned, Rydges...

At SIXT Australia, we’re revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It’s in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service,...

Senior GenAI/Agentic AI Sales Specialist, AWS ANZ Specialist Team Join Amazon Web Services (AWS) as a senior sales specialist focused on generative AI and agentic AI solutions across Australia and New Zealand. In this role you will partner with customers to translate complex AI capabilities into clear business value and guide them through successful AI adoption at scale. Position Overview AWS...

Remote Customer Service Agent – Mass Markets This role is fully remote and supports a diverse portfolio of well‑known clients across various industries. The successful candidate will provide high‑quality customer service, resolve issues efficiently, and ensure accurate record‑keeping. Position Overview Mass Markets, a leading business‑process‑outsourcing and contact‑center provider, delivers...

TechOp Solutions is seeking contact center leaders with excellent communication skills, supervisory experience, and a drive to bring excellence to their operating environment. Strong candidates will be curious, efficient practitioners who are motivated to succeed in a fast-paced environment and comfortable working both with an agent team and with a Government client. Remote position, but...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Overview TechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center...

Overview TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and...