Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‑paced environments and love delivering top‑notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...
About The Role This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. This role is essential to maintaining service continuity and timely resolution of procurement escalations across the cluster. Working arrangement - Initially 5 days on-site during training - Transition to hybrid: 2 days in the office...
Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Join to apply for the Contact Centre Operations Lead role at Keegan Adams Recruitment Keegan Adams Recruitment provided pay range This range is provided by Keegan Adams Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay...
Customer Experience Officers – Contact Centre $38.02/hr + Super | Morwell Location | Full Time Contract until end of January | VPS2 Level We’re partnering with a major Victorian Government initiative to recruit multiple Customer Experience Officers to support high-volume inbound enquiries relating to Solar Victoria rebates. These positions require candidates who can confidently step into a...
Permanent Part‑time – 8 hours per week – day to be confirmed (HNE Oral Health Contact Centre, Bar Beach, NSW). Salary: $66,608.03 – $68,817.27 + 12.5% super + salary packaging. Applications close: Thursday 15th of January 2026. Responsibilities Provide high‑quality administration support including telephone communication and data entry to ensure effective and efficient functioning of the HNE...
A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
This role can be based in either our Sydney, Canberra, or Melbourne offices. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and architectural expertise to design and deliver...
Select how often (in days) to receive an alert: This role can be based in either our Sydney, Canberra, or Melbourne offices. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and...
ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney’s North West, Hunter Valley and Blue Mountains regions. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily, we are...
Contact Centre Operator A2B Australia Limited (13Cabs) is hiring. Join our dynamic team in a fast-paced environment delivering top-notch customer service. Responsibilities Answer customer calls and efficiently book taxis. Dispatch drivers skilfully to ensure prompt service. Provide exceptional customer service that sets us apart. Qualifications Strong communication skills to engage effectively...
Add expected salary to your profile for insights Enterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in the communities in which we operate. The Role - A...
NSW Government Call or Contact Centre Operator $***** per hour + Super | Full-time Contractor Role | Monday to Friday | Onsite Only Join NSW Gov and make a real impact in the Road Safety space! We're looking for 7 motivated and customer-focused professionals to join a Newcastle team. This is an excellent opportunity to gain meaningful government experience while contributing to programs that keep...
Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. At Cashies Responsibility - We are clear, honest, and authentic. Perseverance - We show up with grit and determination. Equity - Everyday people helping everyday people. Potential - We innovate and we grow. Community - We do extraordinary things when...
Executive Sales & Contracts Manager at The Ultra Group of Companies Company Description AP Fleet Management, established in ****, empowers organisations with access to the largest Australian Aftermarket Vehicle Servicing, with Premium 24/7 Roadside Assistance, Fleet Management, Next Mileage Delivery & Workshop Automation Platform, ensuring continuous road service 24/7. Based in Adelaide, South...
**This role can be based in either our Sydney, Canberra, or Melbourne offices.** Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus as an Operational Architect – Contact Centre, where you’ll provide technical leadership and architectural expertise to design and deliver...
Temp opportunity supporting a high-volume contact centre Work onsite in Ballarat assisting a diverse customer base across the rental and property sector. ASAP start until end of March (potential for extension) We are looking for Contact Centre Operators to work with our client in the State Government in Ballarat! - Location: Ballarat (100% on site) - Full-time temp role | Monday to Friday |...
Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‐paced environments and love delivering top‐notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...
A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...
A leading support service organization is seeking a candidate for a regional position focused on procurement-related duties. This role involves delivering excellent customer service, resolving enquiries, and acting as a liaison between stakeholders. Candidates should possess strong communication skills and experience in a call or contact center. The position offers a hybrid work arrangement...
Attractive rate of $50.37 per hour + super Play a vital frontline role supporting Queensland communities Be part of a respected State Government contact centre We are looking for Call Centre Agents to work as part of a critical frontline service supporting Queensland communities. Location: Zillmere, QLD (on-site only) Rate: $50.37 per hour + Super Availability reqired: 24/7 shift work – shifts...