contact centre operations manager jobs in Canberra, ACT

- Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Non-Ongoing (opportunity will be offered for 12 months) - Corporate Communications The Temporary Employment Register is open to candidates to submit an expression of interest for employment with the Clean Energy Regulator (CER). The Register enables us to access appropriately skilled...

A leading technology company is seeking an Account Executive specializing in the public sector to drive the adoption of its Service Cloud Voice solutions. The ideal candidate will have proven sales success in SaaS and a deep understanding of contact centre operations, with a focus on government processes. The role involves managing complex sales cycles and building relationships with key...

Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we’ve scaled to become one of Australia’s Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...

A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...

A leading recruitment agency is seeking a Contact Centre Officer in Toowoomba. This full-time role offers the flexibility to work from home for 4 days each week while engaging with farmers and growers across Australia. You'll be responsible for making calls, verifying personal details, and entering information into the database. Candidates must demonstrate strong customer service skills and a...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

SOC (Security Operations Centre) Manager Join to apply for the SOC (Security Operations Centre) Manager role at SovereignSourced About the Role We are seeking an experienced SOC Manager to lead security monitoring, threat detection, and incident response within our Defence team. This leadership role requires expertise in security environments, monitoring tools, and advanced threat detection...

A leading property management firm is seeking a Centre Manager to oversee daily operations at Gungahlin Village, a key retail destination. This part-time role (22.5 hours per week) provides flexibility and autonomy, allowing you to manage operational excellence while building long-term relationships with tenants and stakeholders. Ideal candidates will have experience in shopping centre management...

A government agency is seeking an Assistant Director of Data Centre & Network Operations to lead a team focused on optimizing IT infrastructure. The role involves ensuring security, performance, and reliability while managing vendor relationships. Ideal candidates will have extensive IT leadership experience and relevant qualifications. This position offers a competitive salary range of $116,203...

Operations Administrative Assistant-National Convention Centre Hotel Brand: Crowne Plaza Hotels & Resorts Location: Australia, Australian Capital Territory, Canberra As an Operations Administrative Assistant, you play a crucial role in ensuring the smooth functioning of our operations and providing vital support to various departments. Your primary responsibility lies in providing...

As an Operations Administrative Assistant, you play a crucial role in ensuring the smooth functioning of our operations and providing vital support to various departments. Your primary responsibility lies in providing administrative support to NCCC's operational units, encompassing event services, kitchen operations, facilities management, and maintenance. In this role, you'll handle a range of...

Lead a team of Security Analysts and Security Engineers protecting Australia's largest companies from cyber threats. 17th March, 2025 CyberCX is Australia’s leading independent cyber security consultancy organisation. To support our rapid growth, we are looking for a motivated and passionate Team Lead. In this role, you’ll be responsible for providing people leadership to a pod of Security...

A leading retail property owner is seeking an experienced Risk & Security Supervisor to enhance safety and security at their Canberra locations. The role includes managing hazards, monitoring service agreements, and leading a team, with qualifications in risk management and Work Health and Safety preferred. The ideal candidate will contribute to a safe environment across multiple Westfield...

We have a fantastic opportunity for an Operations Engineer to join our Remote Operations Centre (ROC) based in South Melbourne. Reporting to the Remote Operations Manager, you'll play a crucial role in supporting our customer's assets from a centralised Remote Monitoring Centre. Our team manages a range of power generation assets across Australia, including gas pipelines, wind farms, and power...

Overview Job Description - Operations Engineer - Remote Operations Centre (MEL016R) Operations Engineer - Remote Operations Centre - MEL016R Company: Worley Primary Location AUS-VIC-Melbourne Job Details Job: Operations Engineer - Remote Operations Centre (ROC) Schedule: Full-time Job Posting: Oct 30, **** Unposting Date: About the Role We have a fantastic opportunity for an Operations...

Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation. Role highlights - An on-site key role at a world-renowned facility supporting NASA’s...

Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...

Overview CBRE is seeking a capable, self-directed Centre Manager to take ownership of the day-to-day operations of Gungahlin Village, a key retail destination within the local community. This is a part-time role (22.5 hours per week) offering genuine flexibility. You choose how your hours are worked, while maintaining full accountability for centre operations, tenant relationships and financial...