Service Desk Analyst jobs in Canberra, ACT

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

A leading technology company in Australia is looking for a Service Desk Analyst to join their Service Continuity team in Perth. This entry-level position focuses on maintaining service continuity and includes responsibilities like responding to incidents and managing service desk operations. Ideal candidates will have a positive attitude, clear communication skills, and a passion for IT. The role...

A leading staffing and consulting firm is seeking an IT Service Desk Analyst to provide desktop support and resolve complex IT issues. The ideal candidate will have over a year of experience in IT support, strong communication skills, and familiarity with network troubleshooting. This position requires flexibility in scheduling and provides an opportunity to work largely remote with an initial...

A global IT services company is looking for a Service Desk L1 professional to assist clients remotely. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective communication abilities....

Remote, UK | Service Desk – L1 & L2 | Hourly rate: £20–£40 per hour (inside IR35) Enterprise / Global Support - Must be in UK - Must have experience in Large/Global Enterprise Systems I’m currently recruiting for two remote contract positions in the UK to join a global support team, handling tickets across the EMEA region. The right candidates will be available to start mid-to-late February...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Senior Consultant - Talent Acquisition at IT Alliance Security Clearance: Must be able to obtain Negative Vetting Level 1 About the Role The Associate Service Desk Analyst (Desktop Engineer) will support and maintain the organisation's desktop environment. You'll play a key role in SOE deployment, endpoint management, and Intune/SCCM administration , helping the agency modernize its technology...

PERSOL APAC Canberra, Australian Capital Territory, Australia 1 day ago Be among the first 25 applicants Tech Recruitment Consultant @PERSOL ANZ | Advancing the world's technology workforce ?| ANU Alumni | Trilingual speaker PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern...

Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients. Location: Canberra (Interstate applicants will be considered) Duration: ASAP until March 2024 with extension possibilities. Citizenship Requirements: Must be Australian Citizen - A minimum baseline clearance is mandatory Desktop Support Technician x15 : Reference...

A prominent engineering firm in Brisbane is seeking an IT Support Technician to provide Level 2 technical support. The role involves troubleshooting and resolving incidents across multiple offices, administering Microsoft 365 services, and maintaining documentation. Candidates should have proven IT support experience, strong troubleshooting skills, and the ability to work independently. This...

Overview Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on...

One of our Federal Government clients is looking for Service Desk Analyst in Canberra. We are looking for the following Skills/Experience: Responsibilities - Accountable to ensure that documentation is available and in an appropriate format for those providing or receiving support. - Build and sustain effective working relationships with team members and actively participates in team work and...

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished IT Service Desk Analyst. *** Candidate must be authorized to work in USA without requiring sponsorship *** Location: Brisbane, CA 94005 (Largely Remote) Duration: 24 weeks contract w/ possibility of extensions Notes: -...

Join to apply for the Service Desk Analyst role at Leidos Australia. Service Desk Analyst – NV1 - Must be an Australian Citizen and hold an active NV1 security clearance, willing to undergo an OSA (Organisational Suitability Assessment). - Multiple positions available across VIC, ACT, WA, and QLD. - Kick‑start your career with a pathway for growth opportunities and on‑the‑job training. Your...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

Overview One of our Federal Government clients is looking for Associate Service Desk Analyst in Canberra. Responsibilities - Experience in: M365 Apps, application packaging, PowerShell scripting and Level 3 troubleshooting skills. - Build and deploy Windows devices using Intune and Standard Operating Environment (SOE) configurations. - Develop and maintain the organisation’s SOE across laptops...

A federal government contractor in Canberra is looking for an Associate Service Desk Analyst. This role involves managing and supporting Windows devices using Intune, while also providing advanced troubleshooting support for various applications. Candidates should have experience with M365 Apps, application packaging, and PowerShell scripting. Interested applicants can send their CV to the...