As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. SCOPE OF...
A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...
A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...
A global software solutions provider is seeking a Technical Support Specialist to troubleshoot and resolve customer issues relating to their software. The role demands at least 3-4 years of experience in customer service, with a focus on technical support. Candidates should have IT qualifications and experience with Salesforce Service Cloud and Genesys systems. Strong communication skills and...
A global technology solutions provider is seeking a Customer Support Specialist in Melbourne, Australia. The successful candidate will have 3-4 years of experience in a customer-focused environment, preferably a contact center, with expertise in technical support and software solutions. The role involves troubleshooting complex issues through various channels, ensuring high-quality service...
A global technology company is seeking a Technical Support Specialist in Melbourne. This role involves troubleshooting and resolving complex software issues while delivering exceptional customer service through various channels, such as phone and email. The ideal candidate will have at least 3-4 years of experience in a customer-focused environment, preferably in technical support, and possess...
A global leader in risk and asset management is seeking a dedicated customer support representative in Melbourne. The role involves troubleshooting and resolving complex customer issues related to software and providing high-quality service via various channels. Candidates should have 3-4 years of experience in customer service, particularly in a technical support role, along with IT...
This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...
Senior Technical Support Engineer page is loaded Senior Technical Support Engineerremote type: Fully Flexiblelocations: Melbourne, Australiatime type: Full timeposted on: Posted 8 Days Agojob requisition id: R***** Job Description Who we're looking forWe are looking for a support guru who thrives on providing technical guidance through many different channels of communication including messaging...
Senior Technical Support Engineer, OpenShift Join to apply for the Senior Technical Support Engineer, OpenShift role at Red Hat The Senior Technical Support Engineer resolves non-routine technical issues and plays a key role in ensuring customer success. With minimal instruction, this role demonstrates good judgment in troubleshooting and solving moderately complex problems that impact the...
Senior Technical Support Engineer page is loaded## Senior Technical Support Engineerremote type: Fully Flexiblelocations: Melbourne, Australiatime type: Full timeposted on: Publié aujourd'huijob requisition id: R*****## Job Description## Who we're looking forWe are looking for a support guru who thrives on providing technical guidance through many different channels of communication including...
Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...
Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...
About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer...
With a content portfolio like no other media organisation in the country, SBS occupies multiple channels and platforms, and provides a unique opportunity for employees to help make Australia a better place to live. At SBS, we embrace difference and we welcome applications from people of all backgrounds. We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples...
1 day ago Be among the first 25 applicants Play a key role in helping bring powerful stories to life Full-time, permanent, onsite role in Melbourne Join Australia's most diverse broadcaster At SBS, we embrace difference and we welcome applications from people of all backgrounds. We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and...
AtInfinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We area leading provider of enterprise-class storage solutions.The company's software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing storage technologies. We are looking for an...
Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...
About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...
A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...