Senior Technical Support jobs in Gold Coast, QLD

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

Direct message the job poster from Modica Group If variety, strong relationships and a supportive, aligned team environment matter -you’ll want to explore this opportunity. - Market leader with a Global focus and solid vision for the future - A work environment with a culture to be proud of - Purpose-driven tech role enabling you to unleash your potential About Us: At Modica Group, we’re a...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Work at Radformation Cancer rates increase year after year, yet high-quality care is not universal. By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care. We strive daily to...

Join to apply for the Technical Support Advisor role at City Facilities Management Australia Get AI-powered advice on this job and more exclusive features. The Opportunity This 6-month fixed term role offers a proactive, motivated and tech-savvy team player the opportunity to join a dynamic high-performing team. You will support our partners—Coles with your technical resource skills, remotely...

Androgogic is a leading provider of Educational Technology infrastructure and services, specialising in open source software. We are a growing company and have won 8 out of the last 10 Totara APAC Top Performer awards, including in 2025. We work with our clients as partners to design and implement flexible, robust and reliable Learning Management Systems (LMSs) and other educational technology...

A leading animal health company seeks a passionate individual for a customer support role within its ANZ technical support team. This full-time position offers flexible working arrangements, including hybrid options. Candidates should possess a strong commitment to customer experience and the ability to learn technical information. Responsibilities include engaging with clients, troubleshooting...

Overview Join a global leader and innovator in the field in Solar energy technology and battery solutions for residential and commercial systems. This growing international company is developing its technical support team in Australia & New Zealand and is recruiting a Technical Support Specialist who will be based in Melbourne or Sydney, working with an experienced colleague based in Melbourne....

About the Company Anker SOLIX is experiencing rapid growth in the Residential Energy Storage System (ESS) market. We are seeking a highly experienced Technical Support Engineer based in the Benelux region to ensure the successful landing of our products. About the Role You will act as the technical backbone for the region, possessing a "Product + On-site + Customer" mindset. You must be...

A tech company based in Australia is seeking a Technical Support Engineer to join their team. In this role, you will communicate with customers via email and live chat, helping them navigate technical issues and improve their experience with the product. The ideal candidate has a strong background in technical support, excellent written communication skills, and a self-starter attitude. A...

A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...