senior technical support engineer jobs in Gold Coast, QLD

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

Direct message the job poster from Modica Group If variety, strong relationships and a supportive, aligned team environment matter -you’ll want to explore this opportunity. - Market leader with a Global focus and solid vision for the future - A work environment with a culture to be proud of - Purpose-driven tech role enabling you to unleash your potential About Us: At Modica Group, we’re a...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

About the Company Anker SOLIX is experiencing rapid growth in the Residential Energy Storage System (ESS) market. We are seeking a highly experienced Technical Support Engineer based in the Benelux region to ensure the successful landing of our products. About the Role You will act as the technical backbone for the region, possessing a "Product + On-site + Customer" mindset. You must be...

A tech company based in Australia is seeking a Technical Support Engineer to join their team. In this role, you will communicate with customers via email and live chat, helping them navigate technical issues and improve their experience with the product. The ideal candidate has a strong background in technical support, excellent written communication skills, and a self-starter attitude. A...

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third‐party patching with peer‐to‐peer patch distribution and real‐time vulnerability assessment without...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands‐on knowledge of the Laravel ecosystem,...

Overview Alpha ESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd. We are a leading energy storage solutions company in the Australian market committed to transforming Australia into a renewable energy superpower. Our team in Australia provides innovative and reliable energy storage solutions that help customers reduce energy costs and help contribute to a more sustainable...

We are seeking a highly skilled Technical Support Engineer to join our team and provide exceptional customer service for enterprise workload automation solutions. In this role, you will diagnose and resolve complex technical issues, collaborate with engineering teams for escalations, and partner throughout the sales cycle to ensure appropriate client solutions. If you thrive in problem-solving,...

A leading online gaming supplier is in search of Technical Support Specialists in Australia. The role involves providing a full customer support service for integrations, analyzing issues, and ensuring excellent customer service. Ideal candidates will have hands-on development experience with languages such as Java or C#, familiarity with monitoring tools, and a proactive approach. Competitive...

About AdaAda is an AI customer service company whose mission is to make customer service extraordinary for everyone. We"re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with...

A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...