senior technical support engineer jobs in Canberra, ACT

A leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site role emphasizes work/life balance and...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We’ve...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Senior Technical Support Engineer, OpenShift Join to apply for the Senior Technical Support Engineer, OpenShift role at Red Hat The Senior Technical Support Engineer resolves non-routine technical issues and plays a key role in ensuring customer success. With minimal instruction, this role demonstrates good judgment in troubleshooting and solving moderately complex problems that impact the...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Technical Support Engineer Location: ACT Engagement: Permanent, full‑time (24/7 rostered shift environment) Security Clearance: NV1 Clearance (Minimum) | TS preferred or ability to upgrade Inside the role: - Team Environment: Small, operationally tight‑knit SATCOM team working alongside Defence personnel on live systems (Wideband and Narrowband). - Core Function: Tier‑1 operational...

Our client is asecurity-focused managed services and consulting organisation, delivering high-assurance network and cyber security services to enterprise and government customers. They are seeking an experiencedLevel 3 Technical Support Engineerwith deep Fortinetexpertise. This is a senior escalation roleoperatinginhigh-security, clearance-required environments. Locations: Melbourne | Sydney |...

Technical Support Engineer (Messaging Protection-MDO) Join to apply for the Technical Support Engineer (Messaging Protection-MDO) role at Microsoft. Within the Customer Experience and Success (CE&S) organization, the Customer Service & Support (CSS) team delivers a seamless support experience powered by Microsoft’s AI technology. This role is remote-friendly and can be performed up to 100% from...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

Technical Customer Support Engineer - APJ Join to apply for the Technical Customer Support Engineer - APJ role at ClickHouse About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast‑growing private cloud companies. With over 2,000 customers and an ARR that has more than quadrupled over the past year, ClickHouse leads the market in...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A leader in renewable energy solutions is seeking a Technical Support Engineer in Queensland, Australia. This role requires providing advanced support for solar inverters and battery systems. Candidates should have technical experience with solar technology and be fluent in English. Join a supportive team dedicated to the renewable energy transition. Competitive salary and opportunities for...

About the Company Anker SOLIX is experiencing rapid growth in the Residential Energy Storage System (ESS) market. We are seeking a highly experienced Technical Support Engineer based in the Benelux region to ensure the successful landing of our products. About the Role You will act as the technical backbone for the region, possessing a "Product + On-site + Customer" mindset. You must be...

A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....

A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...