senior support engineer jobs in Gold Coast, QLD

A leading national enterprise in Australia is seeking a Senior Network Engineer to provide on-site and remote engineering support to a diverse client base across multiple industries. The role involves delivering enterprise networking services, troubleshooting complex network issues, and working in multi-vendor environments. Ideal candidates will have strong communication skills and experience in...

A global technology company is seeking a Senior Support Engineer to provide technical support and customer advocacy. In this role, you will troubleshoot complex issues, communicate effectively with customers, and collaborate with global engineering teams. Candidates should have a minimum of 6 years of relevant experience, be fluent in English and Japanese, and possess strong analytical and...

Join to apply for the Senior Customer Support Engineer role at Fastly 1 day ago Be among the first 25 applicants Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end‐users as...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

LivePerson (NASDAQ: LPSN) is pioneering trusted enterprise Conversational AI and digital transformation. The world's leading brands rely on our award-winning Conversational Cloud platform to connect with millions of consumers, powering nearly a billion conversational interactions every month. Named the #1 Most Innovative AI Company by Fast Company, we offer uniquely rich data analytics and safety...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

A leading IT services provider seeks a Lead Technical Field Engineer in Canberra, ACT. Responsibilities include installation and maintenance of IT equipment, providing Level 2 and Level 3 support, and ensuring customer satisfaction. Candidates must possess NV1 Security Clearance and demonstrate strong communication and problem-solving skills, with a focus on delivering exceptional customer...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Offering support in Japanese for our customers based in Japan. Own,...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

About the RoleAutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service...

This role is based in San Francisco, not Australia - we are trying something a little different to attract talent. Airtree has recently invested in an Aussie-founded startup building the next generation of B2B software infrastructure. Your application will be reviewed by our portfolio company and they will contact you for an interview if successful. This is your opportunity to join an...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

A leading technology company in Australia is seeking a Senior Customer Support Engineer to manage customer CDN configurations and communicate customer needs with teams. Candidates should have at least 2 years of experience in customer support, strong written communication skills in English and Japanese, and familiarity with programming languages. This role is remote with potential for hybrid work...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

A leading SaaS company in Australia is looking for a Senior Application Support Engineer. This position focuses on resolving complex customer issues, empowering team members through mentorship, and providing technical ownership for critical problems. The ideal candidate will have over 3 years of experience in technical support, a degree in a relevant field, and a passion for backend technologies....

A leading tech company in Melbourne is seeking a Senior Support Engineer to join their Global Support team. This role involves troubleshooting issues with HashiCorp products and ensuring customer success. Candidates should have at least 6 years of Support Engineering experience, strong communication skills, and proficiency in scripting. You will work closely with customers and cross-functional...

A leading edge cloud service provider is seeking a Senior Customer Support Engineer for a full-time role in Melbourne, Australia. The ideal candidate should possess excellent communication skills in English and Japanese, alongside a strong technical background. Responsibilities include managing customer configurations, liaising with various departments, and contributing to documentation. This...

A leading technology provider is seeking a Senior Support Engineer based in Melbourne, Australia. The role involves troubleshooting customer issues related to HashiCorp Secure products and ensures customer satisfaction. Candidates should have a minimum of 6 years of experience, be fluent in English and Japanese, and possess strong troubleshooting skills. This position offers a hybrid work...