Resolution Specialist jobs in Queensland

A leading insurance provider is seeking a Recoveries Advisor for their Third Party Care team. This full-time role involves supporting vulnerable individuals affected by accidents and guiding them through the claims process. Responsibilities include assisting clients and working with Third Parties to resolve issues. Ideal candidates will display strong negotiating skills, empathy, and the ability...

A state government department is seeking a talented AO7 Principal Debt Resolution Officer in Brisbane. The selected candidate will be responsible for managing complex debt recovery cases within a specialist team, engaging with industry experts, and providing key advice to senior executives. Ideal applicants will have strong skills in legislation interpretation, litigation management, and...

Take the next step. Be part of something bigger at Suncorp. Protect, trust, and shape better outcomes. Make a genuine impact where customer fairness, legal and industry insight and commercial acumen come together. We are seeking a seasoned External Dispute Resolution Specialist with strong general insurance knowledge to manage complex complaints with fairness, empathy and professionalism. This...

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring...

Claims Resolution Specialist Join to apply for the Claims Resolution Specialist role at IAG. From September 2025, RACQ’s insurance arm began a long‑term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. Make a difference as a Claims Resolution Specialist, where you’ll play a key role in delivering fair and transparent...

A financial services company, located in Brisbane, is looking for a Client Care Specialist to join their team. In this entry-level full-time role, you will engage with clients to resolve issues with empathy and professionalism. Responsibilities include communicating effectively over calls and emails, spotting risks, and ensuring suitable resolutions. Candidates should have strong communication...

A travel and customer service company in Gold Coast City is seeking an Audit Resolution & Process Support professional. This role focuses on managing complex audit issues and enhancing cross-team coordination for improved efficiency. Candidates should be detail-oriented, multitask effectively, and possess proficiency in Microsoft Office. The position offers various perks, including health...

A leading Workers Compensation firm is seeking a full-time Dispute Resolution Officer (DRO) to assist with personal injury claims in Sydney. The role requires at least 3 years of experience in NSW workers compensation and personal injury law. Key responsibilities include preparing matters for the Personal Injury Commission, managing disputes, and liaising with various stakeholders to achieve...

Join a purpose-led team and help deliver fair, independent decisions in CTP Internal Reviews while developing your mentoring and stakeholder engagement skills. About the Role As a Senior Dispute Resolution Specialist, you’ll support the leadership of a dedicated team delivering independent Internal Reviews for claimants in the NSW, SA, and ACT CTP schemes. You’ll guide, mentor, and develop team...

Jobs - Job Details - Senior Dispute Resolution Specialist Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Senior Dispute Resolution Specialist Job No: 678323 Canberra, Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Various Permanent Full Time Insurance Pay Band 5 Join a purpose-led team and help deliver fair, independent decisions in CTP...

Dispute Resolution Specialist Dispute Resolution Specialist Job Scope To manage and resolve internal disputes, ensuring fair and timely outcomes. This role involves investigating complaints, analysing evidence, and communicating with stakeholders to reach resolutions that align with company policies and regulatory requirements. Key Responsibilities Complaints Handling & Resolution: - Manage...

Take hold of a monster opportunity and join our Business Enablement and Resolutions team as a Senior Resolutions Specialist. If you're a good fit for this role and live in Brisbane, we'd love for you to apply. Why join us? You'll get 14% super as standard, to help your future come alive. Unleash your potential and build a career to be proud of through excellent training and development...

Take the next step. Be part of something bigger at Suncorp. As an External Dispute Resolution Specialist, you'll manage general insurance complaints referred to AFCA and other external schemes. You'll advocate for fair outcomes, navigate complex legal and policy issues, and contribute to systemic improvements that benefit customers and the business. What You'll Do Manage a portfolio of insurance...

A global leader in claims management is seeking a Customer Resolution and Assurance Specialist in Brisbane. This role involves investigating customer complaints, ensuring compliance with regulations, and analyzing data to improve service delivery. Ideal candidates will have a background in dispute resolution, strong analytical abilities, and be committed to customer-centric outcomes. The position...

As an External Dispute Resolution Specialist, you'll manage general insurance complaints referred to AFCA and other external schemes. You'll advocate for fair outcomes, navigate complex legal and policy issues, and contribute to systemic improvements that benefit customers and the business. What You'll Do Manage a portfolio of insurance complaints referred to AFCA or similar bodies, ensuring...

A leading insurance firm is seeking a Claims Resolution Specialist to manage and resolve complex insurance claims complaints. The role requires strong communication, negotiation, and analytical skills to provide fair outcomes effectively. Benefits include boosted superannuation, flexible working options, and significant parental leave. The position is full-time and based in Brisbane, offering a...

Join a purpose-led team and help deliver fair, independent decisions in CTP Internal Reviews while developing your mentoring and stakeholder engagement skills. About the Role As a Senior Dispute Resolution Specialist, you’ll support the leadership of a dedicated team delivering independent Internal Reviews for claimants in the NSW, SA, and ACT CTP schemes. You’ll guide, mentor, and develop team...

A leading insurance company is seeking a Settlements Advisor in Australia, Queensland, Sunshine Coast Regional. This full-time role involves negotiating costs and liabilities while guiding customers through the claims process. Candidates should possess strong communication and negotiation skills, ideally with experience in insurance claims or debt collection. The position promises a supportive...

Overview The Queensland Revenue Office (QRO) is seeking applications to fill multiple AO5 Senior Fine Resolution Officer roles within the Fines Division. In this role, you will be responsible for resolving complex fines related matters by analysing and applying relevant legislation, policy, and procedures. You will support service delivery by providing technical guidance to team members and...

A leading Workers Compensation firm is seeking a full-time Dispute Resolution Officer (DRO) to assist with personal injury claims in Sydney. The role requires at least 3 years of experience in NSW workers compensation and personal injury law. Key responsibilities include preparing matters for the Personal Injury Commission, managing disputes, and liaising with various stakeholders to achieve...