This is a Dispute Resolution Specialist role with Afterpay (Square) based in Melbourne, VIC, AU Afterpay (Square) Role Seniority - mid level More about the Dispute Resolution Specialist role at Afterpay (Square) Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and...
A leading energy technology company in Melbourne is seeking two Customer Resolution Specialists on a casual basis. In this people-first role, you will support customers who have fallen behind on payments by understanding their accounts and providing solutions. Ideal candidates are calm, friendly, and have strong communication skills. The position offers a competitive hourly rate of $38 and a...
A recruitment agency is seeking a dedicated Customer Resolutions Specialist for a 12-month contract in Melbourne. This role will involve managing escalated customer complaints and ensuring timely resolutions while providing an excellent customer experience. The ideal candidate should have experience in complaint management and strong communication skills, preferably with a background in...
A leading insurance company in Melbourne is seeking a Dispute Resolution Specialist to manage complaints and disputes for General Insurance products. This role offers a hybrid working model, excellent benefits, and a supportive work environment. Responsibilities - Engaging with customers - Managing stakeholder relationships - Ensuring compliance with relevant laws and...
A leading financial services company in Victoria is seeking an experienced External Dispute Resolution Specialist. In this role, you will manage complex insurance complaints, advocate for fair outcomes, and collaborate with various stakeholders. The ideal candidate will possess deep knowledge of general insurance products, strong communication abilities, and the capacity to handle high-pressure...
A financial technology company in Melbourne seeks a Dispute Resolutions Specialist to manage and resolve customer and merchant disputes efficiently. The role requires strong problem-solving skills, a background in customer service, and the ability to communicate effectively with external dispute bodies. Candidates should have tertiary qualifications and a customer-focused mindset. This position...
A leading claims administration firm in Victoria is seeking a Customer Resolution and Assurance Specialist. The successful candidate will manage customer complaints within service levels, ensuring fair outcomes while analyzing data to enhance service quality. A background in dispute resolution within a claims environment is preferred. This role offers the chance to thrive in a dynamic,...
A leading insurance provider in Melbourne is seeking a Senior Dispute Resolution Specialist to manage internal and external dispute resolution processes. The candidate will oversee complaints and ensure compliance with regulatory requirements. Ideal candidates have over 5 years of complaints management experience, preferably in general insurance, and possess legal qualifications. This role offers...
A leading insurance company in Melbourne is seeking a Dispute Resolution Specialist to manage and resolve personal injury claims. The successful candidate will review disputes, engage stakeholders, and represent the company at conciliation conferences. A minimum of 2 years' experience in technical or case management is required, alongside strong communication and organizational skills. This role...
A leading superannuation fund is seeking a Dispute Resolution Representative for a 12-month contract in Melbourne. This role involves managing complaints, ensuring timely resolutions, and conducting investigations. Applicants should have experience in complaint resolution, strong critical thinking skills, and ideally qualifications in law or related fields. The position offers a collaborative...
A leading superannuation fund in Melbourne is seeking a Dispute Resolution Officer to ensure effective resolution of member complaints. The ideal candidate will have at least 5 years of experience in Superannuation administration and a background in dispute resolution. Responsibilities include managing a caseload of External Dispute Resolution disputes, engaging with EDR Schemes, and improving...
A leading Workers Compensation firm is seeking a full-time Dispute Resolution Officer (DRO) to assist with personal injury claims in Sydney. The role requires at least 3 years of experience in NSW workers compensation and personal injury law. Key responsibilities include preparing matters for the Personal Injury Commission, managing disputes, and liaising with various stakeholders to achieve...
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014, in Sydney, Australia, Afterpay has...
About Afterpay Get AI-powered advice on this job and more exclusive features. Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers...
Senior Dispute Resolution Specialist - Investments/Financial Planning ***** month Fixed Term contract 1 month ago Be among the first 25 applicants Company Description As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which...
The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring...
Collections Specialist (Customer Operations) 3 days ago Be among the first 25 applicants Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real‑time wholesale electricity price as it varies every 5 minutes and the technology to shift more of their energy usage to the times when cheaper renewables are...
Overview Protect, trust, and shape better outcomes. Make a genuine impact where customer fairness, legal and industry insight and commercial acumen come together. We are seeking a seasoned External Dispute Resolution Specialist with strong general insurance knowledge to manage complex complaints with fairness, empathy and professionalism. This role suits someone who thrives in complexity,...
HDI Global in Australia is represented by HDI Global SE, Australia and HDI Global Specialty SE – Australia. Both companies are headquartered in Sydney with branch offices in Melbourne, Brisbane, Perth and Adelaide. Our team of local and empowered underwriting experts in Australia provides a commercial and flexible underwriting approach, which allows us to consider innovative ideas across all...
DISPUTE RESOLUTION SPECIALIST – PERSONAL INJURY – MELBOURNE, VIC At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our...