About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA’s. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...
MIM / Problem Manager page is loaded## MIM / Problem Managerlocations: Canberra, ACT, Australiatime type: Full timeposted on: Posted Todayjob requisition id: REQ569731What success looks like in this role:Job SummaryOversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, focusing on incident, major incident, and problem...
Operations Analyst (Incident & Problem Management) Join to apply for the Operations Analyst (Incident & Problem Management) role at Australian Digital Health Agency. About the Agency As the steward for digitally enabling Australia’s health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person‑centred, connected...
A leading tech firm in Sydney is looking for a Problem Manager to enhance operations and customer satisfaction. The role involves collaborating closely with various teams, driving investigations for high-visibility issues, and developing effective process improvements. Candidates must have at least 5 years of technical experience with a strong grasp of problem management methodologies, scripting...
Overview A leading technology company in Darwin is seeking a Problem Coordinator to oversee Problem Management processes across multiple client accounts. This role is essential for minimizing business impact from Problems by identifying and resolving root causes of Incidents. The ideal candidate should possess knowledge of ITIL practices, strong communication skills, and the ability to multitask...
A leading technology company in Australia seeks a Problem Coordinator to manage Problem Management processes across client accounts. This role requires strong ITIL knowledge, excellent coordination skills, and the ability to analyze incident trends. Key responsibilities include leading investigations, managing the lifecycle of Problems, and collaborating within a team. The successful candidate...
A leading enterprise technology provider is looking for an experienced SAP Incident & Problem Manager to join its Federal Government SAP Practice. This role involves end-to-end management of incidents and problems, ensuring quality service delivery in a complex environment. Ideal candidates have 4 to 6 years of IT industry experience, proven problem management skills, and experience with...
A global technology company is seeking an experienced Incident/Problem Manager in Australia. The candidate should have at least four years of experience in an IT role, demonstrating strong facilitation and communication skills. Responsibilities include managing major incidents, coordinating responses, and implementing IT service management processes. Ideal candidates will have a strong knowledge...
Overview Infrastructure, Cloud & DevOps - Connecting Australian companies and leaders with the very best talent in the market - 3-month daily rate contract - Market leading Australian business - High performing team, valuing collaboration Opportunity for an Incident & Problem Manager to join a market leading Australian organisation on a 3-month contract. You will work with the wider team...
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary As the Incident / Problem Manager, you will oversee all aspects of the Major Incident / Problem...
What success looks like in this role: Job Summary Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, focusing on incident, major incident, and problem management with a focus on improving overall service quality. Coordinates technical resources and potentially client and client partners to facilitate compliance with...
Overview Incident & Problem Manager Job Description Company Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and...
A leading IT service management provider in Canberra is seeking a MIM / Problem Manager to oversee ITIL based service support and manage service delivery. The successful candidate will lead initiatives to improve service quality, facilitate compliance, and handle major incidents effectively. A strong background in major incident and problem management, along with ITIL 4 certification, is...
A leading technology firm in New South Wales is seeking a Problem Manager to enhance problem management processes. You will collaborate with cross-functional teams to resolve high-impact issues and develop data-driven initiatives. The ideal candidate has at least five years of relevant experience, strong analytical skills, and familiarity with IT service management tools, especially the...
About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA's. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry‑Specific Software Solutions,...
A leading technology company in Darwin is seeking a Problem Coordinator to oversee Problem Management processes across multiple client accounts. The ideal candidate should possess strong communication skills and knowledge of ITIL practices. This role is essential for minimizing business impact from Problems and requires effective multitasking. Join a company recognized for innovation and service...
- Must be able to work independently, take the initiative and be a self-starter. Must have minimum 4yr experience in Incident / Problem manager role Strong facilitation skills to command-and-control major incident bridges to ensure timely resolution (Actively run a major incident bridge independently). Excellent verbal and written communication skills are required in all aspects of this role. You...
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people,...
What success looks like in this role: Job Summary Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, focusing on incident, major incident, and problem management with a focus on improving overall service quality. Coordinates technical resources and potentially client and client partners to facilitate compliance with...