level 1 help-desk analyst jobs in Sydney, NSW

Overview IT Support Technician (Help Desk / Level 1-2) role at ARCQ Talent. This is a hands-on position combining Help Desk support, printer/driver troubleshooting, and internal IT system administration. You’ll be the first point of contact for customers, resolving issues across IT and print environments while keeping internal systems humming. Responsibilities - Provide Level 1-2 IT support...

A leading IT services provider in Australia is seeking a Level 1 IT Help Desk Support Engineer to deliver exceptional support and technical assistance to clients. In this full-time role, you will respond to inquiries, troubleshoot issues, and collaborate with the Support Team, ensuring compliance with IT service processes. Ideal candidates will have solid experience in IT support. Benefits...

An IT solutions company in Queensland is looking for a Level 1 IT Help Desk Support Engineer. You will provide exceptional support to clients by troubleshooting technical issues, managing support tickets, and upholding high service standards. The ideal candidate will have 1-2 years of experience in IT support, excellent communication skills, and a collaborative spirit. This role offers a...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from W Solutions Co Founder/Director - Providing unique solutions to your everyday IT challenges! I also dabble in facilitating happiness Our client is a global brand and well known looking for a Graduate Helpdesk Analyst to provide 1st level support for customers over the phone. This is a 4-6 week...

A governmental department in NSW is seeking a Level 2 Service Desk - Customer Support Analyst to join their team. This role involves providing Level 2 remote support and coaching Level 1 staff to enhance customer service for over 20,000 users. The position offers great work/life balance with a hybrid work model requiring in-office attendance 2-3 days a week. Ideal candidates will have a...

We have the perfect opportunity for an energetic, customer service focused IT Help Desk Officer to join our National IT team. You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you the opportunity to develop and grow your skills and career. The role supports the firm by assisting our diverse and specialised...

Duties Description The New York State Insurance Fund (NYSIF) provides Workers' Compensation Insurance to New York State employers. The Premium Audit Department (PAD) at NYSIF is responsible for ensuring insurance premiums are appropriately determined by employers' applicable payrolls. Field auditors perform reviews of employers' payrolls, financial and other pertinent records, as well as...

About Digital Armour We're Digital Armour, a multi-award-winning Australian technology leader transforming businesses through AI consulting, business applications, and managed services. We partner with Microsoft, Telstra, Cisco, and Sophos to deliver cutting‑edge solutions. At Digital Armour, we’re not your average MS. We’re building digital teammates, deploying AI copilots, and helping...

Get AI-powered advice on this job and more exclusive features. Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders Closing Date: 5 January 2026 Please note Rest does not accept speculative resumes from recruitment agencies Rest will review applications prior to the closing date and may close the role...

A leading charity organization in New South Wales is seeking a Full-Time IT Service Desk Analyst to provide exceptional technology service for a geographically dispersed workforce. The Analyst will be responsible for offering level 1 and 2 support, managing software and hardware installations, and ensuring compliance with security requirements. Applicants should have at least 1 year of experience...

Join to apply for the IT Service Desk Analyst role at Device Technologies Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high‑calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated...

Leading Australian technology company that has offices throughout Australia and are in huge growth mode are looking for a Service Desk Analyst to help the company with inbound service requests and incident support. The business has seen impressive expansion over the last 18 months with new offices opening in several states. Sydney is the head office, and the role will require you to work out of...

Join to apply for the Service Desk Analyst role at NTT DATA, Inc. Get AI‑powered advice on this job and more exclusive features. Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and...

Overview Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not stopping there. We're on...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

home_work On-site Posted 26 days ago About Us At KMTech, we're not your typical managed services provider we're changing the game by being the human face of tech. Our mission is to deliver innovative, reliable, and people-first technology solutions to help our clients thrive. We're a high-performance, values-driven team that's curious, united, and accountable. We challenge each other to grow,...

Get AI-powered advice on this job and more exclusive features. - Company paid certifications - Supportive and collaborative team About Us We're The Missing Link — one of Australia's most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we've helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members...

Overview At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a...

About Us We're The Missing Link - one of Australia's most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we've helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you're valued, challenged, and supported to...

An IT solutions company in Queensland is seeking a Level 1 IT Help Desk Support Engineer to deliver exceptional support to clients. Responsibilities include troubleshooting technical issues, managing tickets, and maintaining high service standards. Candidates should have 1-2 years of IT support experience, excellent communication skills, and a collaborative spirit. This role offers a supportive...