level 1 help-desk analyst jobs in Canberra, ACT

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

Duties Description The New York State Insurance Fund (NYSIF) provides Workers’ Compensation Insurance to New York State employers. The Premium Audit Department (PAD) at NYSIF is responsible for ensuring insurance premiums are appropriately determined by employers' applicable payrolls. Field auditors perform reviews of employers' payrolls, financial and other pertinent records, as well as...

Service Desk Level Two Role Description Position Title:Service Desk Analyst – Level Two Reports To:IT Service Desk Manager / IT Operations Lead Location:Canberra, ACT (On-site or Hybrid depending on client) Role Purpose To provide advanced technical support and incident resolution for end users, escalating complex issues when necessary, and ensuring high-quality service delivery aligned with...

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

Overview Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on...

Overview Dice is the leading career destination for tech experts at every stage of their careers. Our client, Amerit Consulting, is seeking a Service Desk Analyst. Apply via Dice today! Position: Service Desk Analyst (Job Id -3170412) Location: San Francisco, CA 94104 (100% REMOTE) Duration: 6 Months + Strong Possibility of Extension Note: First 3-4 days are on site for training/orientation...

Overview ServiceNow System Administrator, Executive Level 1, Chief Information Officer role at the Department of Industry, Science and Resources. Join to apply for the role of ServiceNow System Administrator, Executive Level 1, Chief Information Officer. About The Department The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's...

Senior Consultant - Talent Acquisition at IT Alliance Security Clearance: Must be able to obtain Negative Vetting Level 1 About the Role The Associate Service Desk Analyst (Desktop Engineer) will support and maintain the organisation's desktop environment. You'll play a key role in SOE deployment, endpoint management, and Intune/SCCM administration , helping the agency modernize its technology...

PERSOL APAC Canberra, Australian Capital Territory, Australia 1 day ago Be among the first 25 applicants Tech Recruitment Consultant @PERSOL ANZ | Advancing the world's technology workforce ?| ANU Alumni | Trilingual speaker PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Details Initial 3 months contract with strong potential for extensionActive NV1 Security Clearance (or ability to obtain) required to support this secure government programLocations: ACT, VIC About the Role We're seeking experienced Service Desk Technicians to provide technical support across a major upcoming program of work within a secure government environment. This role is ideal for IT...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Long term opportunity within a Federal Government DepartmentHybrid arrangements and rewarding daily rates $$$Work location : ACT.Security clearance: Must be able to obtain Negative Vetting Level 1Job detailsThe Desktop Engineer provides technical support and maintenance across the...

Our Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and...

Overview Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Accrue up to an extra 12 days of leave per year through our...

Senior SAP Systems Analyst (SAP Technical Support Officer) Location: Canberra, Australian Capital Territory, Australia Job Details Australian citizenship required – no PR or Work Visa holders – must hold active Negative Vetting Level 1 clearance (DFAT will not sponsor upgrades). Resume: tailored in docx format. Summary response: one page ***** characters) covering selection criteria. RFQ ID:...

Senior SAP Systems Analyst Australian citizenship required. No PR or Work Visa holders. Must hold an active Negative Vetting Level 1 clearance (DFAT will not sponsor upgrades). What to Submit A tailored resume in docx format A one page ***** character) summary response to the selection criteria below. RFQ Details RFQ ID : LH-***** Agency : Department of Foreign Affairs and Trade (DFAT) Closing...

About GitLab GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and...

JoinCentorrinoTechnologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech, we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work 2024-2025 and one of Australia’s Best Medium Workplaces 2025, with an outstanding eNPS score of 68. We’re growing fast and on a mission to redefine the customer experience...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...