IT service desk coordinator jobs in Canberra, ACT

About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A global IT services company is looking for a Service Desk L1 professional to assist clients remotely. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective communication abilities....

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

A leading professional services firm in Australia is seeking a Service Desk Technician to support its national operations. This role involves providing first and second-level IT support, troubleshooting various tech challenges, and mentoring junior team members. Ideal candidates should have a relevant IT qualification and at least 12 months of experience in IT support. A proactive mindset and...

A leading IT services company in Perth seeks a motivated Service Desk Analyst. This entry-level position focuses on maintaining service continuity after hours, responding to incidents, and ensuring smooth transitions to day teams. Ideal candidates will possess a strong sense of responsibility, dependability, and clear communication skills. The role offers extensive training and support for career...

A prominent IT services provider in Australia is seeking a passionate Service Desk Agent to join its team in Melbourne. This entry-level role involves providing support for customer queries over the phone and email, with responsibilities including troubleshooting and escalating issues. Candidates should possess a qualification in IT, effective communication skills, and a desire to grow within the...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients. Location: Canberra (Interstate applicants will be considered) Duration: ASAP until March 2024 with extension possibilities. Citizenship Requirements: Must be Australian Citizen - A minimum baseline clearance is mandatory Desktop Support Technician x15 : Reference...

An IT services company is seeking a highly organized and service-oriented professional for their operations team. This role involves managing customer requests, coordinating technician schedules, and maintaining high customer satisfaction. The ideal candidate demonstrates excellent organizational abilities and communication skills, with German proficiency at B1 or higher. The position offers...

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A technology services provider in Newcastle is seeking a skilled help desk technician to assist a diverse range of clients. In this role, you will be the initial contact for technical inquiries, performing troubleshooting remotely and guiding customers through issues. Ideal candidates must show strong technical knowledge, especially with Active Directory, ServiceNow, and Citrix, along with...

A government organization is seeking a professional part-time Receptionist based in Canberra to deliver excellent front-of-house services in a collaborative Facilities team. This role offers 22.5 hours per week, ensuring a welcoming environment for all visitors. Ideal candidates will have previous experience in reception or customer service, strong communication skills, and must hold a current...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

Our client is currently seeking a highly organized and service-oriented professional for one of our clients in the IT services sector. The ideal candidate remains calm under pressure, keeps a clear overview even when plans change unexpectedly, and serves as the essential link between customers and technicians. This position plays a direct role in ensuring smooth daily operations and maintaining...

Join to apply for the Service Desk Analyst role at Leidos Australia. Service Desk Analyst – NV1 - Must be an Australian Citizen and hold an active NV1 security clearance, willing to undergo an OSA (Organisational Suitability Assessment). - Multiple positions available across VIC, ACT, WA, and QLD. - Kick‑start your career with a pathway for growth opportunities and on‑the‑job training. Your...

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

A global IT services company is seeking a Service Desk L1 professional to assist clients remotely in South Australia. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective...