Service Desk Agent jobs in Canberra, ACT

A prominent IT services provider in Australia is seeking a passionate Service Desk Agent to join its team in Melbourne. This entry-level role involves providing support for customer queries over the phone and email, with responsibilities including troubleshooting and escalating issues. Candidates should possess a qualification in IT, effective communication skills, and a desire to grow within the...

Salary Range: $81,299 plus superannuation (based on skills and experience)Employment Status: Full-time (Temporary 6 Month Contract, end June )Eligibility: Australian Citizen or Permanent ResidentStart Date: ASAPClosing Date: 9th of November **** About Us Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) plays an integral role in education in the ACT and NSW, operating 56...

A leading global hospitality brand is looking for a Guest Service Agent in Canberra. In this role, you will enhance guest experiences through effective communication, problem-solving, and tailored services. Responsibilities include managing the check-in/check-out process, assisting with guest requests, and processing payments. The ideal candidate will be tech-savvy, flexible with scheduling, and...

A leading hotel operator in Canberra is seeking a Guest Service Agent to ensure exceptional hospitality experiences for guests. This role requires a friendly demeanor and a commitment to outstanding customer service from check-in to check-out. Candidates should have strong communication skills, the ability to manage reservations effectively, and a flexible schedule, including nights and weekends....

A leading hotel chain in Canberra is seeking a Guest Service Agent to help create exceptional experiences for guests. This role involves check-in and check-out duties, managing guest inquiries, and providing local insights. Ideal candidates will possess strong communication and problem-solving skills, be literate and tech-savvy, and be flexible with shift work, including weekends. The position...

A government agency is looking for a Senior ICT Operations Support Officer in Canberra to provide high-quality operational support. You will manage service desk requests, ensure effective system functionality, and oversee vendor management. The ideal candidate will have a strong background in ICT operations, ensuring compliance with standards. This position offers a competitive salary and the...

A reputable law firm is seeking a professional Receptionist and Client Services Assistant to ensure a smooth front-desk operation. The role includes managing reception, client services, and correspondence to provide excellent client service. Ideal candidates will have a professional attitude, excellent communication, and strong organizational skills. This is an opportunity to work in a...

The Service Desk Analyst is part of Treasury’s IT Service Desk team. The team is responsible for the delivery of level 1 and level 2 ICT support services and end user hardware support to Treasury employees. The role is directly supported by an APS5 Senior Service Desk Team Lead and APS6 Service Desk Team Lead, together the team works in collaboration to deliver high level ICT services for the...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...

A global IT services company is looking for a Service Desk L1 professional to assist clients remotely. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective communication abilities....

A government agency in Canberra is seeking a Senior ICT Operations Support Officer (APS6) to deliver high-quality ICT operational support. The role involves managing service desk requests, providing desktop support, and overseeing ICT systems and vendor management. The ideal candidate will have a strong background in ICT operations, ensuring compliance and effective system functionality. This...

Our Why Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and...

One of our Federal Government clients is looking for Service Desk Analyst in Canberra. We are looking for the following Skills/Experience: Responsibilities - Accountable to ensure that documentation is available and in an appropriate format for those providing or receiving support. - Build and sustain effective working relationships with team members and actively participates in team work and...

Breakfree Capital Tower, 2 Marcus Clarke Street, Canberra, Australian Capital Territory, Australia Posted Sunday 2 November 2025 at 3:00 pm At the centre of Canberra, you will find BreakFree Capital Tower on the shores of Lake Burley Griffin. The property offers self-contained one and two bedroom apartments, and three bedroom penthouses, surrounded by landscaped parklands. On your days off,...

Join to apply for the Service Desk Analyst role at Leidos Australia. Service Desk Analyst – NV1 - Must be an Australian Citizen and hold an active NV1 security clearance, willing to undergo an OSA (Organisational Suitability Assessment). - Multiple positions available across VIC, ACT, WA, and QLD. - Kick‑start your career with a pathway for growth opportunities and on‑the‑job training. Your...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

Overview One of our Federal Government clients is looking for Associate Service Desk Analyst in Canberra. Responsibilities - Experience in: M365 Apps, application packaging, PowerShell scripting and Level 3 troubleshooting skills. - Build and deploy Windows devices using Intune and Standard Operating Environment (SOE) configurations. - Develop and maintain the organisation’s SOE across laptops...

A federal government contractor in Canberra is looking for an Associate Service Desk Analyst. This role involves managing and supporting Windows devices using Intune, while also providing advanced troubleshooting support for various applications. Candidates should have experience with M365 Apps, application packaging, and PowerShell scripting. Interested applicants can send their CV to the...