guest services manager jobs in Cairns, QLD

A luxury hotel chain located in Queensland is seeking a Duty Manager to oversee Front Office operations. In this role, you will ensure guest satisfaction through excellent service, support the team, and maintain financial accuracy. Ideal candidates will have extensive experience in hotel management, strong leadership skills, and a commitment to customer service. This position offers a range of...

We are looking for a Guest Services Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or...

Overview Oaks Cairns Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You will guide guests through their stay, from smooth check-ins and check-outs to insights on local attractions and eateries, and be...

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America....

Job Description Oaks Cairns Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local...

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means...

A leading hospitality provider is seeking a Guest Services Attendant for Lizard Island Resort on the Great Barrier Reef. This role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service throughout their stay. Ideal candidates will have front office experience in hotels or resorts. The position offers the chance to work in a stunning location while...

A leading hospitality company in Cairns seeks a Guest Service Agent to deliver exceptional hospitality and memorable experiences. Responsibilities include welcoming guests, promoting hotel amenities, and effectively managing reservations. Ideal candidates will have previous hotel front desk experience and a strong customer service mindset. The role requires flexibility with shift availability,...

Mantra Trilogy is located on the bustling Cairns Esplanade and a stone's throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over three towers. The location boasts a tropical lifestyle where in your downtime you can explore the Great Barrier Reef, enjoy the cafés and restaurants along the esplanade, experience Cape...

Oaks Cairns Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and...

Overview Crystalbrook Flynnis a social butterfly - the natural life of the party. Located in the heart of the Cairns CBD and just steps from the esplanade, it is at the centre of the action. Crystalbrook Flynn features 311 stylish rooms and suites and three of the hottest restaurants and bars in town! Add to this two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour...

Guest Service Agent / Associate (HOT0C0K5) Job Description Job Number: HOT0C0K5 Work Locations DoubleTree by Hilton Cairns ******* Esplanade Cairns **** A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the...

A leading hospitality provider is seeking a Guest Services Attendant for Lizard Island Resort on the Great Barrier Reef. You will welcome guests, manage check-ins and check-outs, and ensure exceptional service throughout their stay. Ideal candidates will have front office experience in hotels or resorts. This role offers the chance to work in a stunning location while contributing to a premium...

A prominent hotel chain in Cairns is seeking a Guest Service Agent to deliver exceptional customer service and enhance the guest experience. The role requires flexibility in work hours, including weekends and holidays. Responsibilities include welcoming guests, managing check-ins, and addressing inquiries. Ideal candidates have a strong background in hospitality and effective communication...

Mantra Trilogy, 101-105 The Esplanade, Cairns, Queensland, Australia Posted Sunday 28 December 2025 at 3:00 pm Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over three towers. The location boasts a tropical lifestyle where in your...

A leading hospitality provider in Queensland is looking for a casual Guest Service Agent to deliver exceptional customer service. You will ensure a warm welcome for guests and assist with check-ins and check-outs. Responsibilities include processing reservations and resolving guest issues. Ideal candidates possess a strong hospitality background, excellent communication skills, and a positive...

Crystalbrook Flynnis a social butterfly - the natural life of the party. Located in the heart of the Cairns CBD and just steps from the esplanade, it is at the centre of the action. Crystalbrook Flynn features 311 stylish rooms and suites and three of the hottest restaurants and bars in town! Add to this two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness...

A hospitality group located in Cairns is seeking a Guest Service Agent to enhance the guest experience. The role involves managing check-ins and check-outs, addressing guest requests, and providing local knowledge. Ideal candidates will have a passion for hospitality, great attention to detail, and the ability to work a flexible schedule. This part-time position offers 16-24+ hours weekly, with...

The opportunity Delaware North Australia is hiring a Guest Services Attendant to join our team at Lizard Island Resort. Located on the World Heritage-listed Great Barrier Reef, just over an hour's flight northeast of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches. As a talented and passionate hospitality professional, you will...

A hotel in Cairns is looking for a Guest Service Agent who will provide exceptional customer service to enhance the guest experience. Key responsibilities include welcoming guests, managing check-ins, and addressing inquiries. Candidates should have a strong background in hospitality, effective communication skills, and a proactive attitude towards guest needs. The role requires flexibility in...