guest services manager jobs in Mackay, QLD

We are looking for a Guest Services Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or...

Overview Oaks Mackay Rivermarque Hotel & Oaks Mackay Carlyle Suites are looking for a part time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You will guide guests through their stay, from smooth check-ins and check-outs to insights...

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America....

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America....

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means...

A leading fast-food restaurant in Mackay Regional, Australia is seeking an experienced trainer to mentor crew members. You will oversee shifts, ensure safety compliance, and deliver excellent guest service. Ideal candidates should have a background in retail or hospitality and a passion for training and coaching. Benefits include competitive pay, comprehensive training, and opportunities for...

A hospitality management firm is looking for a Hotel Receptionist (GSA) at their Apartment Hotel in Mackay, Queensland. This role requires a passion for customer service and hospitality, with flexibility to work varied hours. Experience in the hotel industry is preferred, but full training will be provided. Strong communication skills and attention to detail are essential, alongside a friendly...

Overview Job Description: Experienced Barista & Guest Service Staff at Stellarossa Cafe Mackay Parkside Location: 245 Bridge Rd, West Mackay QLD ****, Australia Stellarossa Australia is seeking an Experienced Barista & Guest Service Staff at our Cafe in Mackay Parkside. If you are passionate about coffee and providing excellent customer service, we want to hear from you! We are on the hunt for...

A leading entertainment venue in Mackay Regional, Australia, is seeking a casual Duty Manager (Fun Squad Leader) to oversee the FunSquad. This role demands strong leadership and excellent customer service, ensuring a remarkable and enjoyable experience for guests. Candidates should have extensive availability during nights and weekends and possess a valid Blue Card. Join a culture that values...

A leading hospitality company is seeking a professional Reception Agent for their Mackay location in Australia. As the first point of contact for guests, you will greet visitors warmly, manage check-ins, and ensure a smooth operation. The ideal candidate will have strong customer service skills, proficiency in hotel management software like Opera, and be flexible with working hours. This role is...

A leading hospitality firm in Mackay is seeking an Assistant Manager for the Austral Hotel. This hands-on position involves supporting the Publican with daily operations and leading a team to ensure a high-quality guest experience. Ideal candidates will have bar or hospitality experience, with strong communication and teamwork skills. Benefits include exclusive discounts within the network and...

A leading hospitality company in Mackay is seeking a Front Office Receptionist to provide outstanding customer service and manage guest check-ins. The ideal candidate will have previous front office experience, excellent communication skills, and be proficient in reservation systems. The role requires flexibility to work weekends and offers benefits including discounted accommodation across...

A leading vacation ownership company in Queensland seeks a Guest Experience Host to enhance guest experiences through exceptional service at the front desk. Responsibilities include scheduling appointments, meeting performance targets, and assisting guests with local information. Candidates should possess excellent communication skills, customer service expertise, and have a positive attitude....

A prominent hotel in Mackay is seeking a part-time Guest Service Agent to provide exceptional customer service. Responsibilities include ensuring smooth check-ins, communicating effectively with guests, and assisting with reservations. The ideal candidate will have a background in hospitality, excellent communication skills, and a commitment to delivering high-quality service. The role requires...

A leading hospitality provider is seeking a part-time Guest Service Agent in Mackay Regional. The role involves delivering excellent customer service, ensuring guests are welcomed from check-in to check-out. Candidates should be effective communicators, able to process reservations, and provide local insights. Weekend availability is required, offering an opportunity to work in a dynamic...

A leading hotel accommodation provider in Mackay Regional is seeking a part-time Guest Service Agent to join their team. The successful candidate will be responsible for providing excellent customer service, ensuring smooth check-ins and check-outs, and offering insights on local attractions. This role requires a positive attitude and a commitment to maintaining high guest satisfaction. Offering...

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn...

A leading hotel group is seeking a part-time Guest Service Agent in Mackay, Queensland. You will provide exceptional customer service, ensuring guests feel welcome and supported throughout their stay. Responsibilities include facilitating check-ins, managing reservations, and offering personalized recommendations. To thrive in this role, you should have experience in hospitality, possess strong...

A leading hotel group in Mackay Regional, Queensland, is seeking a Night Auditor. This part-time role involves auditing and reconciling the day's revenue while ensuring a positive guest experience during late check-ins and early check-outs. Candidates should possess strong customer service skills, and experience with the Opera system is preferred. Join a diverse team committed to making a...

A leading hospitality provider is seeking a part-time Guest Service Agent in Mackay Regional. The ideal candidate will provide excellent customer service, ensuring guests feel welcomed from check-in to check-out. You will communicate effectively, process reservations, and offer local insights. The role requires weekend availability and a commitment to a dynamic work schedule. Join a team...