Qscan Group is a leading provider of diagnostic imaging services, committed to delivering high-quality patient care. Senior Contact Centre Team Leader Qscan is seeking an experienced Senior Contact Centre Team Leader to play a pivotal leadership role within our Inbound Customer Service network. This is an opportunity for a confident people leader who thrives in fast-paced environments and is...
Optus is one of Australia’s leading telecommunications companies, delivering more than 11 million services every day across mobile, broadband, and digital solutions. We are looking for a customer focussed Social Media Team Leader to guide a high‑performing group of Social Media Experts in the contact centre as they respond to customer queries across multiple social platforms. This is a key...
ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney’s North West, Hunter Valley and Blue Mountains regions. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily, we are...
An Australian transport agency based in Melbourne is seeking an experienced Team Manager for its Customer Contact Centre. This permanent role involves leading a dynamic team focused on delivering high-quality customer service while driving digital transformation initiatives. The ideal candidate will have proven leadership experience in a high-volume environment and a passion for fostering...
A member-owned organization is seeking a passionate Team Manager to guide a diverse team in their Roadside Contact Centre. This role is specifically for Aboriginal and/or Torres Strait Islander individuals, focusing on leadership and cultural integration within the team. Key responsibilities include coaching team members, managing escalated inquiries, and fostering a culturally respectful...
A leading entertainment company is seeking a Team Supervisor to manage operations in the Contact Centre. This role involves providing leadership, overseeing customer service quality, and promoting a positive team culture. You will ensure staff are equipped with the necessary tools, manage performance targets, and train personnel. Ideal candidates will have excellent interpersonal and...
A leading contact center organization in Melbourne is looking for a Team Leader to manage Team Members and ensure exceptional customer service. The role involves day-to-day team management, performance evaluation, coaching, and problem resolution. Candidates should have 1-2 years of Team Leader experience, preferably in Customer Service or Sales, with strong communication and problem-solving...
What you'll be doing This educational institute based in Richmond is looking for a Sales Team Leader to manage a team of 8-10 Outbound Sales Consultants. You will manage a telephone based sales team who are responsible for efficiently managing student leads through the sales process, from initial enquiry through to the student enrolment. Candidates will need to meet the following criteria: -...
Posted: 14/10/2025 Closing Date: 13/11/2025 Job Type: Contract Location: Collingwood or Brisbane or Traralgon Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and...
Add expected salary to your profile for insights As the Member Services Team Leader, you will be accountable for effectively leading, coaching, developing and motivating a diverse contact centre team located in the Sydney CBD. Your role will be to ensure effective and efficient customer service is provided to all RT Health members; and to maximise call opportunities to promote RT Health products...
Join ComfortDelGro Australia (CDC) as an Operation Control Centre Team Leader - Contact Centre.ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW, operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily.The RoleLead a team to deliver timely, efficient, and effective bus services, ensuring safe and reliable bus...
ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions. Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over...
ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions. Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over...
The Opportunity As one of our Sales Team Leaders , you'll lead a team of Course Consultants who are the first point of contact for prospective students. Your role is to inspire, coach, and empower your team to guide students through their enrolment journey, ensuring they find the right course, at the right time, for the right reasons. You'll be at the heart of our mission to deliver a seamless,...
2 days ago Be among the first 25 applicants Online Education Services (OES) provided pay range This range is provided by Online Education Services (OES). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$86,******/yr - A$94,******/yr Passionate about the Future of Work and Education The Opportunity As one of our Sales Team...
A leading recruitment agency is seeking a Contact Centre Team Leader to guide and develop a team of consultants. This hands-on leadership role emphasizes performance management and creating a supportive culture. The successful candidate will lead teams to achieve sales targets, manage KPIs, and drive process improvements. Ideal candidates will have experience in a contact centre environment and a...
Posted: 14/10/2025 Closing Date: 13/11/2025 Job Type: Contract Location: Collingwood or Brisbane or Traralgon Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and...
2 days ago Be among the first 25 applicants Online Education Services (OES) provided pay range This range is provided by Online Education Services (OES). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$86,******/yr - A$94,******/yr Passionate about the Future of Work and Education The Opportunity As one of our Sales Team...
A government agency in Victoria is seeking a dynamic Manager of Service Delivery to lead its contact centre operations. The role focuses on operational excellence and improving customer experiences by overseeing daily operations while fostering a culture of continuous improvement. The ideal candidate will have a degree in Business or significant leadership experience in a contact centre setting....
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...