A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
A leading office supplies company located in Bayside Council is seeking a Contact Centre Manager to oversee the performance and development of their contact centre. This senior role requires proven leadership experience in the contact centre space, strong data skills, and the capability to engage with internal stakeholders effectively. The ideal candidate will be responsible for ensuring high...
Executive Sales & Contracts Manager at The Ultra Group of Companies Company Description AP Fleet Management, established in ****, empowers organisations with access to the largest Australian Aftermarket Vehicle Servicing, with Premium 24/7 Roadside Assistance, Fleet Management, Next Mileage Delivery & Workshop Automation Platform, ensuring continuous road service 24/7. Based in Adelaide, South...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
Are you a customer service professional looking for a rewarding role with genuine career progression? We're seeking 2 Contact Centre Consultants to join a leading roadside assistance provider at their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential to transition to full-time based on performance and operational needs. What You'll Be Doing -...
A leading live entertainment company in Melbourne is seeking a Team Supervisor for the Contact Centre. The ideal candidate will manage operations, foster a positive culture, and ensure high-quality customer service. Responsibilities include staff management, performance tracking, and implementing improvement strategies. Candidates should have strong interpersonal and organizational skills, proven...
- Shape the future of omnichannel customer experience - Work with cuttingedge technology - Join a dynamic, peoplefocused, highgrowth organisation Fusion5 is seeking a Digital Contact Centre Architect to join our team, bringing your real world expertise and passion for omnichannel customer service delivery to meet our customers evolving needs. About You You know what it takes to deliver...
Overview To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Sales About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of...
Optus is one of Australia’s leading telecommunications companies, delivering more than 11 million services every day across mobile, broadband, and digital solutions. We are looking for a customer focussed Social Media Team Leader to guide a high‑performing group of Social Media Experts in the contact centre as they respond to customer queries across multiple social platforms. This is a key...
Join to apply for the Contact Centre Officer, Fund Services role at SS&C Technologies As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid‑market firms, rely on...
Join to apply for the Contact Centre Manager role at Mable. Be among the first 25 applicants. 2 days ago. Overview Mable is part of the Attain Healthtech Group of Companies, which includes HomeMade, Mable Direct and Leap In!. These entities share common values: creating lasting, positive change across the care and support sector; believing in technology as an enabler; and driving better...
.Mini Contact Centre; Customer Service - Full Time - Rowville page is loaded## Mini Contact Centre; Customer Service - Full Time - Rowvilleremote type: On-Sitelocations: Rowville, Victoria, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R25_0000044672 Supporting a dynamic internal team with retail related enquiries Entry level role with lots of support & training State of...
About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role Are you passionate about supporting customers to achieve their...
Select how often (in days) to receive an alert: Department: SB Bank Contact Centre Division: Suncorp Bank Location: Melbourne About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications...
A leading entertainment company is seeking a Team Supervisor to manage operations in the Contact Centre. This role involves providing leadership, overseeing customer service quality, and promoting a positive team culture. You will ensure staff are equipped with the necessary tools, manage performance targets, and train personnel. Ideal candidates will have excellent interpersonal and...
A leading Australian bank is seeking a Team Manager for their Customer Contact Centre in South Yarra. The successful candidate will lead a team of up to 18 specialists, focusing on delivering exceptional service and managing daily operations. Responsibilities include coaching and mentoring the team to achieve service and sales targets. Ideal candidates will possess strong management skills, sales...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
A renowned consumer services company in Melbourne is seeking an Operations Analyst (Real Time) to optimize their Contact Centre operations. The role involves preparing reports, monitoring performance, and providing actionable insights to ensure service levels are maintained. The ideal candidate has experience in a Contact Centre environment, strong Excel skills, and the ability to communicate...
Melbourne Simplify Your Job Search with Weploy At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without...
A government transportation agency in Victoria seeks a Team Manager for the Customer Contact Centre to drive performance and foster a culture of excellence. The successful applicant will lead a team of 15-20, ensure compliance with regulations, and spearhead digital transformation initiatives. Ideal candidates will have proven leadership abilities and a passion for employee development, focusing...