A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...
A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...
Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we've scaled to become one of Australia's Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...
A leading recruitment agency is seeking a Contact Centre Officer in Toowoomba. This full-time role offers the flexibility to work from home for 4 days each week while engaging with farmers and growers across Australia. You'll be responsible for making calls, verifying personal details, and entering information into the database. Candidates must demonstrate strong customer service skills and a...
A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...
IBA Level 4 ($92,817 - $98,420) Locations: Perth, Adelaide, Brisbane or Sydney The Customer Contact Centre team will support aspiring entrepreneurs, start-ups and established businesses with enhanced IBA's customer experience and support the Business Development team through: Improving IBA's responsiveness and reducing call waiting times. Improving IBA's responsiveness by activating its internal...
Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...
Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...
A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...
Job Description - At Qantas, we’re finding new ways to deliver a memorable customer experience - Exciting opportunity to join our growing Contact Centre Network in Hobart - Permanent full time role, covering a 7 day rotating roster Bring your spirit to ours and join the Qantas Contact Centre team in Hobart. You’ll enjoy generous staff travel benefits, hybrid working options and be part of a...
The OpportunityMake a Meaningful Impact Through SalesChange lives. Grow your career. Join a team that values purpose as much as performance.Are you an experienced sales professional looking for more than just commissions and quotas? At Online Education Services (OES), every sale you make changes a life. You'll be guiding prospective postgraduate students toward transformative education...
A leading self-storage provider in Perth is seeking a Centre Manager to enhance operational performance. You'll motivate a team to excel in customer service and manage daily operations, including compliance and inventory management. Candidates should have experience in a management role and skills in conflict resolution, effective communication, and technology use. This full-time position offers...
Joinourteamat Milestones Middle Swan! We have an exceptional full-time opportunity for a dynamic and empowering People Leader with a high‑performing mindset to guide and support educators and families. You will be working for one of Australia’s largest childcare groups offering amazing benefits and leadership opportunities. Affinity is a Child Safe Organisation, and child safety is our highest...
Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we've scaled to become one of Australia's Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...
A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...
A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...
A leading childcare group in Tasmania is looking for a dynamic People Leader to manage day-to-day operations and ensure compliance and financial targets. The ideal candidate will have experience as a Centre Manager, a Diploma in Early Childhood Education, and a current Working with Children’s Check. Join a values-driven organization committed to child safety, offering substantial benefits...
A leading recruitment agency is seeking a Contact Centre Officer in Toowoomba. This full-time role offers the flexibility to work from home for 4 days each week while engaging with farmers and growers across Australia. You'll be responsible for making calls, verifying personal details, and entering information into the database. Candidates must demonstrate strong customer service skills and a...
About the Role : Based in Perth Airport location as our new Centre Manager you will join forces with the Operations Manager and wider Perth team to enhance centre performance. You will be responsible for driving financial and operational excellence empowering the team on the ground and ensuring the centre is consistently in presentable shape for our customers all in line with National Storages...
A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...