Contact Centre Manager jobs in Adelaide, SA

A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...

Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we've scaled to become one of Australia's Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...

Select how often (in days) to receive an alert: Contact Centre - Technical Support Consultant Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join our onsite contact centre as a Technical Support Consultant and help shape the future of customer experience at Optus. In this...

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join our onsite team as a Technical Support Consultant and help shape the future of customer experience at Optus. In this role, you'll provide exceptional technical support and connectivity solutions to keep our customers...

About this role ASO2 Customer Service Officer – Contact Centre Pool at SA Housing Trust. Short-term contract based in Adelaide (postcode 5000). Accountable to Team Leaders and Manager Contact Centre. Open to all eligible applicants (Job reference: 713139). Responsibilities - Undertake inbound and outbound contact and administrative processes as required. - Provide accurate, responsive and...

A leading recruitment agency is seeking a Contact Centre Officer in Toowoomba. This full-time role offers the flexibility to work from home for 4 days each week while engaging with farmers and growers across Australia. You'll be responsible for making calls, verifying personal details, and entering information into the database. Candidates must demonstrate strong customer service skills and a...

A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...

A leading provider of health and aged care in Australia is seeking Customer Service Representatives for their Contact Centre team in Osborne Park. This role involves providing exceptional service and handling customer enquiries. Ideal candidates will possess strong communication skills and a background in customer service. Opportunities for hybrid work after training are available, along with...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

Overview 2 days ago Be among the first 25 applicants Direct message the job poster from Bendigo Bank Closing date: COB Tuesday, 13th January 2026 Within Customer Contact, change plays a critical role in how we deliver exceptional experiences across phone, digital and emerging channels. This is where strategy meets real conversations, and where thoughtful, people-centred change makes a genuine...

The Customer Contact Team operates Monday to Friday between the hours of 8:30am and 5:00pm. Working as part of a dynamic team, you will ensure the first interaction with our customers over the phone, face to face and online is positive and professional, with a focus on building positive relationships and offering unique and innovative solutions to provide the best customer experience. If you...

Overview Business and Operations Manager, ARC Training Centre – join to apply for the Business and Operations Manager, ARC Training Centre role at Flinders University. This range is provided by Flinders University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$130,786.00/yr - A$139,950.00/yr - Fixed Term until 31...

A global asset management firm is seeking an experienced Operations Manager for its Centre Management team in Ingle Farm. The successful candidate will be responsible for overseeing daily operations, managing budgets, and coordinating maintenance tasks in a retail environment. A strong background in operations management and compliance with OH&S policies is essential. If you thrive in fast-paced...

A leading telecommunications company is seeking a Contact Centre Business Delivery Lead to enhance customer experience. In this role, you will drive performance and operational excellence within contact centres by aligning training with business priorities. You will be responsible for delivering impactful training and equipping frontline teams to achieve outstanding service standards. The ideal...

A leading telecommunications provider is searching for a Business Delivery Training Lead in Adelaide to spearhead training initiatives and enhance customer experience across Contact Centres. The successful candidate will deliver engaging training, equip teams with essential skills, and champion continuous improvement. This role offers a competitive salary, employee discounts, and flexible working...

A public housing organization is looking for a Customer Service Officer for its Contact Centre in Adelaide. This short-term contract role involves providing client services, handling inbound and outbound communications, and accurately recording client information. Applicants must demonstrate alignment with the organization's service values. The position offers a salary range of $58,709 – $63,154....

A leading telecommunications company in Australia is seeking a Senior Forecasting Analyst for a 12-month maternity leave cover. You will build accurate forecasts, analyze operational trends, and collaborate with various teams to optimize resources and improve efficiency. Candidates should have over 5 years of experience in workforce planning, strong analytical capabilities, and excellent...

A leading telecommunications company in Australia is seeking a Technical Support Consultant for its contact centre. This role involves providing exceptional technical support across voice and digital channels to ensure customer connectivity. Candidates should have a strong interest in technical support, experience in customer service, and knowledge of mobile and fixed products. The position...