technical support manager jobs in Tweed Heads, NSW

Direct message the job poster from Modica Group If variety, strong relationships and a supportive, aligned team environment matter -you’ll want to explore this opportunity. - Market leader with a Global focus and solid vision for the future - A work environment with a culture to be proud of - Purpose-driven tech role enabling you to unleash your potential About Us: At Modica Group, we’re a...

Overview Join a global leader and innovator in the field in Solar energy technology and battery solutions for residential and commercial systems. This growing international company is developing its technical support team in Australia & New Zealand and is recruiting a Technical Support Specialist who will be based in Melbourne or Sydney, working with an experienced colleague based in Melbourne....

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third‐party patching with peer‐to‐peer patch distribution and real‐time vulnerability assessment without...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands‐on knowledge of the Laravel ecosystem,...

Overview Alpha ESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd. We are a leading energy storage solutions company in the Australian market committed to transforming Australia into a renewable energy superpower. Our team in Australia provides innovative and reliable energy storage solutions that help customers reduce energy costs and help contribute to a more sustainable...

We are seeking a highly skilled Technical Support Engineer to join our team and provide exceptional customer service for enterprise workload automation solutions. In this role, you will diagnose and resolve complex technical issues, collaborate with engineering teams for escalations, and partner throughout the sales cycle to ensure appropriate client solutions. If you thrive in problem-solving,...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

Join to apply for the Technical Support Advisor role at ada CX Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation...

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators. Due to the dynamic growth, we are excited to invite Technical Support Specialists in Australia with a relevant background to apply for the role...

1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Work at Radformation Cancer rates increase year after year, yet high-quality care is not universal. By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care. We strive daily to...

About The Role The Technical Support Associate is a remote‐first role in Australia, full‐time and permanent. You'll help customers solve real‐world challenges, guide them through complex problems, and inspire confidence as they create on Webflow. This role provides a chance to shape the customer experience, collaborate with teams across support, product, and engineering, and celebrate wins from...

Join to apply for the Technical Support Advisor role at City Facilities Management Australia Get AI-powered advice on this job and more exclusive features. The Opportunity This 6-month fixed term role offers a proactive, motivated and tech-savvy team player the opportunity to join a dynamic high-performing team. You will support our partners—Coles with your technical resource skills, remotely...

Androgogic is a leading provider of Educational Technology infrastructure and services, specialising in open source software. We are a growing company and have won 8 out of the last 10 Totara APAC Top Performer awards, including in 2025. We work with our clients as partners to design and implement flexible, robust and reliable Learning Management Systems (LMSs) and other educational technology...

A leading animal health company seeks a passionate individual for a customer support role within its ANZ technical support team. This full-time position offers flexible working arrangements, including hybrid options. Candidates should possess a strong commitment to customer experience and the ability to learn technical information. Responsibilities include engaging with clients, troubleshooting...

About the Company Anker SOLIX is experiencing rapid growth in the Residential Energy Storage System (ESS) market. We are seeking a highly experienced Technical Support Engineer based in the Benelux region to ensure the successful landing of our products. About the Role You will act as the technical backbone for the region, possessing a "Product + On-site + Customer" mindset. You must be...

A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...