Technical Support Analyst jobs in Tweed Heads, NSW

Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the **** CRN Products of...

Why join ezyCollect by Sidetrade ezyCollect is part of Sidetrade, a global B2B SaaS leader in Order-to-Cash solutions, helping organisations accelerate cash flow through AI-powered automation and data-driven insights. Founded in Australia, ezyCollect now operates as Sidetrade's SMB and mid-market offering, with deep expertise in the Food & Beverage and Wholesale industries. The platform...

A leading technology firm in Melbourne is seeking a Technical Business Analyst to join their implementation team. The role is pivotal in bringing automation solutions to life, ensuring close collaboration to translate complex business requirements into clear technical solutions. Ideal candidates should possess a Bachelor's degree in a related field, have experience in business analysis, and...

A leading technology firm in Brisbane is seeking a Business Analyst to facilitate requirements gathering between stakeholders and engineering teams. This role requires a minimum of 5 years of experience in business analysis, strong communication and analytical skills, and the ability to document and explain complex processes. The company offers a flexible working environment, generous leave...

1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Work at Radformation Cancer rates increase year after year, yet high-quality care is not universal. By automating and standardizing the treatment planning workflow, Radformation aims to create a system where any patient anywhere can receive the same high-quality care. We strive daily to...

Direct message the job poster from Modica Group If variety, strong relationships and a supportive, aligned team environment matter -you’ll want to explore this opportunity. - Market leader with a Global focus and solid vision for the future - A work environment with a culture to be proud of - Purpose-driven tech role enabling you to unleash your potential About Us: At Modica Group, we’re a...

Weâre not your typical tech company â and we donât want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. Weâre publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane...

A leading animal health company seeks a passionate individual for a customer support role within its ANZ technical support team. This full-time position offers flexible working arrangements, including hybrid options. Candidates should possess a strong commitment to customer experience and the ability to learn technical information. Responsibilities include engaging with clients, troubleshooting...

Overview Join a global leader and innovator in the field in Solar energy technology and battery solutions for residential and commercial systems. This growing international company is developing its technical support team in Australia & New Zealand and is recruiting a Technical Support Specialist who will be based in Melbourne or Sydney, working with an experienced colleague based in Melbourne....

A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....

About the Company Anker SOLIX is experiencing rapid growth in the Residential Energy Storage System (ESS) market. We are seeking a highly experienced Technical Support Engineer based in the Benelux region to ensure the successful landing of our products. About the Role You will act as the technical backbone for the region, possessing a "Product + On-site + Customer" mindset. You must be...

A tech company based in Australia is seeking a Technical Support Engineer to join their team. In this role, you will communicate with customers via email and live chat, helping them navigate technical issues and improve their experience with the product. The ideal candidate has a strong background in technical support, excellent written communication skills, and a self-starter attitude. A...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

About Megaport We're not your typical tech company – and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more....

Hi, I'm Debbie, a Technical Support Manager at Customer.io. I'm looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...

A leading B2B SaaS company is seeking a Technical Business Analyst in Sydney. This pivotal role focuses on transforming complex business challenges into actionable requirements for product development. Ideal candidates will have over 3 years of experience in software teams, comfort with data tools like Datadog, and excellent communication skills. You'll also engage in manual QA, ensuring that...