remote support jobs in Tweed Heads, NSW

A leading Australian company is seeking a Technical Support specialist for smoke alarms. This remote position involves managing technical inquiries, troubleshooting issues, and guiding the Customer Care team on resolutions. The ideal candidate should have experience in customer service, excellent spoken English, and a willingness to learn about smoke alarm products. The role offers full training...

A premier travel agency in New South Wales is seeking a Travel Support Specialist to assist clients in their travel planning and provide exceptional support throughout the travel process. This fully remote position encourages a passion for travel and requires strong communication and customer service skills. Successful applicants will help clients with bookings, modifications, and provide...

A leading open source software provider is seeking a Cloud Support Engineer to support customers leveraging Ubuntu and open source products. This global remote role involves investigating customer-reported issues, resolving complex problems, and ensuring high levels of customer satisfaction. Candidates must have exceptional English skills, a technical undergraduate degree, and hands-on experience...

A community health organization in Nhulunbuy is seeking a passionate SEWB Case Manager to support mental health initiatives across East Arnhem Land. You will develop and implement individualised case plans, coordinate with key services, and work closely with clients and communities. This full-time role offers a competitive salary, professional development opportunities, and requires travel to...

A leading national enterprise in Australia is seeking a Senior Network Engineer to provide on-site and remote engineering support to a diverse client base across multiple industries. The role involves delivering enterprise networking services, troubleshooting complex network issues, and working in multi-vendor environments. Ideal candidates will have strong communication skills and experience in...

A community services organization in South Australia is seeking a passionate Community Living Facilitator. This role focuses on empowering individuals with disabilities and their families to manage their services effectively. Responsibilities include designing personalized support, coordinating care, and building strong relationships with clients and partners. The position provides flexibility...

A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...

A leading sportsbook provider is seeking an experienced Executive Assistant to support the CEO. This role entails managing the CEO's calendar and communications while providing administrative assistance to the executive team. The ideal candidate should possess strong organizational skills, have experience in a fast-paced environment, and demonstrate discretion with sensitive information. On offer...

A growing global education company in Brisbane is seeking an experienced teacher educator or trainer for a remote client support role. This position emphasizes autonomy and personal growth, offering a performance-based contract. Candidates must have a minimum of 5 years' experience and strong communication skills. The role provides extensive training and fosters a supportive team culture. Ideal...

Overview Careers at Performio We're a growing global company with a remote workforce across the US and global offices in Melbourne, Australia and India. Our customers include major companies across a range of industries and brands. We are a close-knit, high-energy team that genuinely enjoys working with each other and loves to make our customers happy. About Us We're a fast-growing, B2B...

A leading Australian IT services provider in Cairns is looking for an Associate Systems Engineer to support end-users onsite, remotely, and in the field. You will work with Windows, Apple devices, and various tech environments. The role includes troubleshooting, desktop support, and contributing to project activities. Experience in desktop support, customer service skills, and some basic...

A Perth-based real estate firm is looking for a Real Estate Admin Assistant to provide comprehensive support to their operations. This remote position involves managing client communications, maintaining CRM records, and preparing transaction documentation. Ideal candidates will have a reliable internet connection and a quiet workspace. The role requires a proactive approach and the ability to...

About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...

A leading NDIS software platform is seeking a Customer Support Representative based in Australia. The ideal candidate must possess strong communication skills and a passion for helping customers maximize their use of the software. Responsibilities include addressing support requests, onboarding new clients, and creating documentation. You'll enjoy a fully remote work environment and the chance to...

A travel solutions agency is seeking a Travel Customer Representative. You will support clients from booking to their return, assisting with inquiries and ensuring satisfaction. Ideal candidates possess strong communication skills and customer service experience. Enjoy remote work, flexible scheduling, and travel perks in a supportive team environment. If you are passionate about travel and...

A leading travel agency in Australia is seeking a Travel Customer Service professional to provide exceptional support to clients before, during, and after their trips. The role emphasizes outstanding customer care and efficient handling of travel requests. The ideal candidate has experience in customer service, loves travel, and possesses strong communication skills. This is a fully remote...

A leading online gaming supplier is seeking a Technical Support Specialist in Australia. The successful candidate will provide full customer support for partner integrations, requiring strong programming skills in Java, C#, Node.js, or TypeScript, and effective communication in English. The role offers competitive salary, flexible schedule, remote work options, and comprehensive medical...

A talent marketplace for AI projects is seeking experienced customer service representatives to support research in next-generation machine learning systems. This fully remote role allows flexibility with an expected workload of around 30 hours weekly, with the potential to increase up to 40 hours. Candidates must have over 4 years of experience and excellent written communication skills. Join a...

A global agri-tech company is seeking a Graduate in Customer Support to assist users in navigating their platform. This role involves addressing customer queries, onboarding new users, and interacting with various teams to understand user needs. Ideal candidates are recent graduates with strong communication skills and a tech-savvy mindset. The position offers a salary range of $50,000 – $75,000...

A leading open source software company is seeking a Cloud Support Engineer to assist customers with technical needs regarding Ubuntu and related products. Located in Canberra, this globally remote role requires expertise in Linux support, cloud computing, and advanced troubleshooting skills. Candidates should have a strong academic background and be able to engage effectively with customers. The...