remote support engineer jobs in Townsville, QLD

A global tech company in Townsville City is seeking an experienced Advance Technical Support Engineer to join their Blue Planet Global Support Team. This role focuses on providing post-sales support for customers using Blue Planet products, requiring strong analytical and troubleshooting skills. The ideal candidate enjoys direct interaction with customers and is self-motivated to resolve issues...

Overview Grafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo. We're scaling fast with a culture that...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

About your new role Energy Queensland has a permanent opportunity for a Senior Field Support Engineer in the Operations Division to join the Engineering Field Support Partnership Services team, based in either Rockhampton, Mackay, Townsville or Cairns. As the Senior Field Support Engineer Partnership, you will be the subject matter expert and take a lead role in providing Registered...

A global technology solutions provider is seeking a Technical Field Engineer in Townsville City, Queensland. The role involves delivering high-quality technical support, troubleshooting complex issues, and providing on-site assistance. Ideal candidates will possess NV1 security clearance and a relevant IT degree, along with strong Deskside support experience. This is a full-time position offering...

A leading aviation service provider is seeking a Technical Support Engineer in Queensland to ensure fleet compliance and airworthiness. The role requires coordinating AOG recovery, troubleshooting defects, and providing essential technical support to maintain operational reliability. Candidates should have over 10 years of aviation experience, including 5 years on specific aircraft types,...

Customer Support Engineer - Tasmania page is loaded## Customer Support Engineer - Tasmanialocations: Australia - Remote Basedtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 29, **** (22 days left to apply)job requisition id: ******### Job TitleCustomer Support Engineer - Tasmania### Job DescriptionPhilips is a leading global healthcare company aiming to improve...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

About AdaAda is an AI customer service company whose mission is to make customer service extraordinary for everyone. We"re driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with...

Join to apply for the Cloud Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Cloud Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud,...

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll play a pivotal role in helping developers succeed and thrive in their work. We're seeking experienced and empathetic Technical Support Engineers with hands-on knowledge of the Laravel ecosystem,...

Join to apply for the Technical Support Engineer- AUS role at honeycomb.io What We're Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do. We're working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our...

About Megaport We're not your typical tech company – and we don't want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We're publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered...

Direct message the job poster from Action1 People first, grounded in trust and transparency. We match strengths to the work and go beyond what's possible—together. Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in five minutes—it just works and is always free for the first 200...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

Technical Support Engineer - Maintenance Watch - Keep our fleet flying by coordinating fast AOG recovery. - Troubleshoot complex defects and support engineering in real time. - Help protect Alliance’s on‑time performance and operational reliability. Who is Alliance Airlines? Alliance Airlines is Australasia’s leading provider of contract, wetlease charter and allied aviation and maintenance...

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena, "Advance...

A leading energy company in Queensland is seeking a Senior Field Support Engineer to provide expert technical support and advice. This role requires a Bachelor's degree in Electrical Engineering and RPEQ registration. Key responsibilities include managing construction and commissioning activities, ensuring quality control, and providing coaching to staff. A ‘C’ Class license and travel...