remote support engineer jobs in Shepparton, VIC

OverviewGrafana Labs is a remote-first, open-source company with a global user base. Grafana is used to monitor diverse systems, from beehives to climate projects. Grafana Labs supports customers with the Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring Grafana Mimir, Loki, and Tempo.We're scaling fast with a culture that emphasizes...

ResponsibilitiesTake ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard ImagesEscalate issues to the Engineering team as neededProvide timely communication to customers, maintaining prescribed SLAsCommunicate progress of issues and fixes to both technical and non-technical usersUse problem solving and...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

OverviewRemote Support Engineer with DICOM and HL7 (m/w/d) at Philips. You'll be the first line of help for our customers — delivering exceptional service and ensuring they get the most out of Philips products. You'll support users across the DACH and EU regions, focusing on Patient Care and Cardiology Informatics solutions. This role is at the heart of our customer support operations, working...

Canonical Adelaide, South Australia, Australia Overview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives across public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration with ****+...

The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and documenting solutions to ensure knowledge transfer and efficient onboarding. As a key application help desk and production support team member, the ASE ensures the smooth operation of software systems while...

Customer Support Engineer - Tasmania page is loaded## Customer Support Engineer - Tasmanialocations: Australia - Remote Basedtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 29, **** (22 days left to apply)job requisition id: ******### Job TitleCustomer Support Engineer - Tasmania### Job DescriptionPhilips is a leading global healthcare company aiming to improve...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

OverviewA Little About UsEDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant...

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

In this role, you will provide specialized technical support for advanced distribution management systems (DMS) and outage management systems (OMS), ensuring smooth operation and high availability of critical electrical grid software. You will work closely with clients and cross-functional teams to diagnose, troubleshoot, and resolve intermediate to advanced technical issues. Your expertise in...

Customer Support Engineer - Tasmania Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by ****. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. Your challenge A great opportunity waits for a customer-oriented engineer to become part of our team...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

Senior Application Support Engineer (Tier 3) - LivePerson Australia Location: Melbourne, VIC (Required: 1 day/week in the Melbourne office) Position Overview LivePerson (NASDAQ: LPSN) is pioneering trusted enterprise Conversational AI and digital transformation. The world's leading brands rely on our award-winning Conversational Cloud platform to connect with millions of consumers, powering...

Description Network Security Engineer Flexible work arrangements including remote options, life days program with up to an additional 12 days of leave per year. Grow your Cyber Security career within a large global enterprise and work with leading technology. We are a 'Family Friendly' certified workplace and actively support team members with diverse family needs. Leidos Australia invites you to...

OverviewYou are on United States + Canada website. Select another region to view location-specific content. Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

Overview Network Security Operations Support Engineer position at Leidos Australia. Supports Leidos customers in Australia and the United States. This full-time permanent role reports to the US and offers flexible work arrangements, including remote work. What You'll Do Provide enterprise network security solutions (firewalls, IPS, tap aggregation, packet capture, content filtering, and security...

Join to apply for the Associate Linux Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Associate Linux Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such...

Join to apply for the Cloud Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Cloud Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud,...