MIM / Problem Manager page is loaded## MIM / Problem Managerlocations: Canberra, ACT, Australiatime type: Full timeposted on: Posted Todayjob requisition id: REQ569731What success looks like in this role:Job SummaryOversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, focusing on incident, major incident, and problem...
Hudson is seeking an experienced Head of Incident Management to support a major technology transformation for one of our enterprise clients, Australia’s largest waste management organisation. Contract | Minimum 9 months | Start: February 2026 Location: St Kilda Road, Melbourne (hybrid) Responsibilities - Lead end‑to‑end hypercare incident management, including triage, prioritisation,...
A leading payment solutions provider is seeking a Major Incident Management Analyst to join their Pacific Operations team in Sydney or Melbourne. The role entails leading high-priority incidents, ensuring system reliability, and delivering clear communication among stakeholders. Ideal candidates hold a Bachelor's degree in IT and have 4–8 years of experience in similar roles. The position offers...
A global technology company is seeking an experienced Incident/Problem Manager in Australia. The candidate should have at least four years of experience in an IT role, demonstrating strong facilitation and communication skills. Responsibilities include managing major incidents, coordinating responses, and implementing IT service management processes. Ideal candidates will have a strong knowledge...
Overview Role Overview: As a Senior Incident Commander on Splunk’s Support Incident Management Team, you will lead the response to high-profile, customer-impacting incidents. In this critical position, you’ll be part of a global team of incident commanders, managing high-severity incidents from initial triage through after-action review. This senior role requires a decisive leader who thrives...
See yourself in the team Global Technology Service’s role is to help you deliver technology solutions that provide market leading value, and to keep that technology running smoothly, so together we help to secure and enhance the financial wellbeing of customers, business and communities. GTS are committed to provide an Always-Available bank. We work as one team with our technology partners to...
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. From the bustling streets of Tokyo to the quaint local shops in London, we make your everyday purchases simple and seamless. Ingenico is not just a company, we’re the invisible link that connects you with the things you love. We're not just for the big players...
Senior Problem and Major Incident Manager The purpose of the Senior Problem and Major Incident Manager role is to lead the coordination and resolution of high-impact incidents and systemic IT problems impacting mission-critical systems and infrastructure, ensuring timely restoration of services and driving long-term improvements to ICT service stability and resilience across the...
Capgemini Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Major Incident Manager role at CapgeminiCapgemini Canberra, Australian Capital Territory, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Major Incident Manager role at CapgeminiGet AI-powered advice on this job and more exclusive features.Choosing...
A health organization in Victoria seeks an Incident and Problem Management Lead responsible for managing major incidents. The ideal candidate should possess strong problem-solving skills, ITIL Service Operations experience, and proficiency in ServiceNow. The role promotes a healthy work/life balance with flexible work patterns and offers attractive employee benefits, including discounts and paid...
Work closely with supporting volunteers and staff to assist in their development and progression within incident management pathways - $ 84,166 to $ 90,558 + Super - Fixed Term- Part Time (- Up to 30 June 2028 - Location - Bendigo Office or Geelong, Ballarat, Sunshine Office WHO WE ARE Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and...
Ready to bring structure, clarity, and calm leadership to the moments that matter most? When incidents happen, our response defines the experience for our clients. As our Operations & Incident Response Manager, you’ll lead network and security operations and own major incident response end-to-end across the business. This is a critical leadership role for someone who thrives under pressure,...
Incident Management Team Lead – Compare the Market & iSelect We’re looking for a seasoned Incident Management Team Lead to drive timely resolution of IT incidents, communicate with stakeholders, and lead continuous process improvement. What You’ll Be Doing - Own and manage the full lifecycle of IT incidents to ensure timely resolution and minimal business impact. - Serve as the primary contact...
About Us Cleared is proud to be partnering with a mission-focused technology leader to support Centralised Processing (CP), a critical ICT program within the Department of Defence. CP delivers IaaS, PaaS, and SaaS to support Australia's largest private cloud network. We're seeking a proactive and skilled Incident Manager to join this high-impact program and contribute to operational excellence...
Overview The Cyber Incident Responder & Threat Intel Manager will lead major investigations in relation to the extraction and analysing of data. This service works closely with HR, Group Audit, Privacy, Group Security and Legal teams, requiring a high level of technical skill as well as the relevant qualifications and excellent communication skills, to translate findings to a non-IT...
Overview Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers, to do more with payments. Active in 37 countries with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, Ingenico serves the needs of...
A leading IT service management provider in Canberra is seeking a MIM / Problem Manager to oversee ITIL based service support and manage service delivery. The successful candidate will lead initiatives to improve service quality, facilitate compliance, and handle major incidents effectively. A strong background in major incident and problem management, along with ITIL 4 certification, is...
Add expected salary to your profile for insights Ready to bring structure, clarity, and calm leadership to the moments that matter most? When incidents happen, our response defines the experience for our clients. As our Operations & Incident Response Manager, you’ll lead network and security operations and own major incident response end-to-end across the business. This is a critical...
A health organization in Victoria seeks an Incident and Problem Management Lead responsible for managing major incidents. The ideal candidate should possess strong problem-solving skills, ITIL Service Operations experience, and proficiency in ServiceNow. The role promotes a healthy work/life balance with flexible work patterns and offers attractive employee benefits, including discounts and paid...
About the role Reporting to the Service Management Leader, the role of Incident and Problem Management Lead will see you take ownership over the end to end management of major business impacting incidents, ensuring that service is restored quickly and within agreed SLA’s. Working in a supportive and high performing team culture, we will leverage your exceptional communication skills when...