About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...
A leading financial institution in Australia is seeking an experienced IT Help Desk Manager to oversee the IT Service Desk team and ensure effective performance. You will manage vendor relationships, optimize IT processes, and lead a team committed to exceptional service. Ideal candidates will have extensive experience in IT service desk management and strong team management skills. This role...
A leading video game development company is seeking a Service Delivery Manager for its IT Services. This role involves steering the Service Desk function, enhancing service management, and managing a team of analysts. The ideal candidate will have a strong IT background, 5+ years of Service Desk management experience, and ITIL certification. Responsibilities include managing incidents, developing...
A leading corporate services firm in Sydney seeks a Service Desk Manager to oversee the Service Desk team, ensuring high-quality technical support and maintaining IT service standards. Duties include managing vendor relationships, implementing process improvements, and executing technology rollouts. The ideal candidate holds ITIL certification, has robust IT management experience, and excellent...
A trusted leader in healthcare technology is seeking an experienced Help Desk Manager to lead and optimize customer support operations in a dynamic environment. The successful candidate will ensure every enquiry and incident is handled with excellence, driving service quality and customer satisfaction. In this role, you will lead a dedicated team, monitor performance metrics, and act as a key...
A Not-for-Profit Organization based in Broken Hill is looking for a motivated Service Desk Analyst to join their ICT team. The role involves providing first-line technical support, managing IT systems, and ensuring exceptional customer service. Candidates should have strong technical skills, experience in support roles, and relevant qualifications in Information Technology. This is a great...
A leading facilities management provider is seeking an experienced IT Service Desk Analyst to join their team in Perth, WA. This full-time position requires strong troubleshooting and customer service skills, with a focus on resolving IT-related issues. The successful candidate will handle end-user incidents, configure hardware, and support Microsoft technologies. A positive attitude and the...
Overview A local government authority in Australia is seeking a Help Desk Officer to provide Level 1 IT support to staff. The role involves troubleshooting technical issues, managing service desk requests, and working with modern technologies. This fixed-term position offers a salary of up to $87,637 per annum and is an opportunity for early-career professionals to grow in a supportive...
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible. From...
A leading automotive company is seeking a Senior IT Support Officer to enhance their Enterprise Service Desk. This role involves providing Level 2-3 IT support, mentoring staff, and managing user accounts across Microsoft 365. The ideal candidate will bring over 3 years of IT support experience, strong knowledge of technologies such as Windows and Microsoft 365, and excellent customer service...
Job Overview We are EIL Global, a company providing managed IT services in the Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for a Service Desk L1 professional to assist our clients on a...
A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...
A local government body in Mudgee is seeking a Service Desk Officer to provide frontline IT support and manage helpdesk requests. The role offers a stable work-life balance and numerous career development opportunities within the public sector. The ideal candidate should have a Certificate III in Information Technology and two years of relevant experience, alongside strong communication and...
A healthcare services organization in Queensland is seeking a skilled Level 1/2 IT Service Desk Technician to join their IT support team. This role involves providing crucial technical support, managing tickets, and contributing to process improvements. The ideal candidate should have over 2 years of experience in IT support along with strong problem-solving and communication skills. This...
An IT managed service provider in Australia is seeking a motivated Service Desk Agent (Level 1) to offer frontline support and troubleshoot technical issues. This role provides an excellent opportunity to develop technical expertise in a supportive environment while contributing to impactful IT solutions across various industries. Candidates should have at least a year of experience, solid...
IT Service Desk Technician (L2) This range is provided by Kaliba. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $85,000.00/yr - $90,000.00/yr Location: Sydney (3 days in office, 2 days WFH) Overview Join a dynamic support team delivering Level 2 IT support to a broad client base. You'll provide remote and onsite support,...
A leading financial institution in Australia is seeking an experienced IT Help Desk Manager to oversee the IT Service Desk team and ensure effective performance. The role involves managing vendor relationships, optimizing IT processes, and leading a team to provide exceptional service. Ideal candidates will have extensive experience in team management and a passion for technology. Join a dynamic...
A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...
Job Description We are looking for a skilled and customer‑focused Level 1/2 IT Service Desk Technician to join our IT support team. This is a frontline role serving as an initial point of contact for clients seeking technical assistance. You will be a key player in ensuring operational continuity, user satisfaction, and efficient resolution of incidents and requests. Key...
We are EIL Global, a company providing managed IT services across Asia Pacific and EMEA in various technologies including desktops, servers, networks, and data centre solutions. Currently, we are looking for a Service Desk L1 professional to assist our clients on a full-time project based in the Philippines/India. Job Description - Installation & uninstallation of applications - Active...