A Not-for-Profit Organization based in Broken Hill is looking for a motivated Service Desk Analyst to join their ICT team. The role involves providing first-line technical support, managing IT systems, and ensuring exceptional customer service. Candidates should have strong technical skills, experience in support roles, and relevant qualifications in Information Technology. This is a great...
A financial services company in Queensland seeks an IT Service Desk Analyst to provide crucial technology support. You will act as the first point of contact, assisting with various IT issues while fostering a service-oriented culture. The ideal candidate has 1-2 years of experience in IT support, strong Windows, and Microsoft 365 knowledge. This role offers development opportunities and benefits...
A leading not-for-profit organization in Queensland seeks a motivated Service Desk Analyst to join their team. You will ensure the smooth operation of IT systems, support staff with technical issues, and deliver exceptional customer service. Ideal candidates possess strong communication and technical skills, with qualifications in Information Technology. If you are ready to make a difference in...
A community-focused organization in Western Australia is seeking a Service Desk Analyst to provide first and second level IT support. The role involves operating as the primary contact for helpdesk support, resolving end-user issues, and maintaining service excellence. Candidates should have strong customer service skills, troubleshooting experience, and technical proficiency with business...
A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...
A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...
A leading IT services company in Perth seeks a motivated Service Desk Analyst. This entry-level position focuses on maintaining service continuity after hours, responding to incidents, and ensuring smooth transitions to day teams. Ideal candidates will possess a strong sense of responsibility, dependability, and clear communication skills. The role offers extensive training and support for career...
A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...
A renowned not-for-profit healthcare organization in Adelaide is seeking a Senior Service Desk Analyst to deliver exceptional ICT support. The role involves providing 1st and 2nd line support, acting as a mentor, and ensuring compliance with incident management processes. Ideal candidates will have strong troubleshooting skills, relevant certifications, and experience in healthcare environments....
A leading global technology services provider in Australia is seeking a Level 1 Service Desk Analyst. In this role, you will serve as the first point of contact for customer inquiries, providing assistance and solutions in a supportive team environment. No prior experience is necessary; we are looking for individuals who enjoy helping others and are eager to learn. This position offers paid...
A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...
A global IT services company is seeking a Service Desk L1 professional to assist clients remotely in South Australia. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective...
Overview A local government authority in Australia is seeking a Help Desk Officer to provide Level 1 IT support to staff. The role involves troubleshooting technical issues, managing service desk requests, and working with modern technologies. This fixed-term position offers a salary of up to $87,637 per annum and is an opportunity for early-career professionals to grow in a supportive...
About The Company Hutchison Ports Australia is a leading global port operator with a strong presence at key Australian ports, including Port Botany in Sydney. As part of the Hutchison Ports Group, we play a vital role in driving trade, logistics, and supply chain solutions across the globe. With a focus on innovation, sustainability, and operational excellence, we are currently undergoing an...
Full job description What success looks like in this role: - Provide 1st Level IT Support - Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. - Accurately document calls and incidents. - Manage time and workload to meet predetermined service levels. - Maintain data accuracy...
A leading engineering firm in Australia seeks an experienced IT Support Technician to provide Level 2 technical support across multiple offices. Responsibilities include troubleshooting hardware, software, and network issues, as well as administering Microsoft 365 services. Ideal candidates will have strong communication skills and proven IT support experience. This position offers opportunities...
A global IT services company is looking for a Service Desk L1 professional to assist clients remotely. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective communication abilities....
A technology solutions provider in Western Australia is seeking a Service Desk Analyst to provide first-level troubleshooting support primarily for a government organization. The ideal candidate will have Australian citizenship and NV1 security clearance, along with experience in technical support. Familiarity with ServiceNow and Microsoft Office is preferred. This role offers an opportunity to...
A community-focused organization in Western Australia is looking for a Service Desk Analyst to provide IT support. This role requires a proactive approach to resolving end-user issues and maintaining excellence in service delivery. Ideal candidates will have strong customer service skills and troubleshooting experience with business applications. The organization promotes a culture of growth and...
A leading company in Australia is seeking a 1st Level IT Support professional to join their Service Desk team. In this role, you will provide exceptional customer service, resolve technical issues, and maintain accurate documentation of support requests. Ideal candidates should possess NV1 Security Clearance and have experience in IT service desks. If you have a passion for technology and...