A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...
A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...
A leading IT support company in Coffs Harbour is seeking an experienced IT support professional to provide technical assistance and support. You will work with a dynamic team, addressing helpdesk support across various environments and maintain a strong cybersecurity program. The ideal candidate will have a minimum of 3 years in helpdesk roles, showcasing a commitment to quality, logical...
You will need: - Demonstrated ability to work with minimal supervision and to organise, set priorities and meet deadlines, together with the capacity to deal with a number of tasks concurrently in a demanding working environment. - Well-developed computer skills and demonstrated experience in the use of a variety of computer software packages. - Demonstrated customer service skills and...
Facilities Helpdesk / Administrative Assistant (525654) Department of Health Infrastructure Infra - Asset Management Services Applications must be submitted by Sunday 15 February, 2026 11:55 PM Sunday 15 February, 2026 11:55 PM AEST Award/Classification: Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2 Employment type: Permanent,...
IT Support Specialist – Mint Service Desk Location: Remote (Australia) Employment Type: Full-time Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is a modern IT Service Management (ITSM) and Customer Support platform used by organizations worldwide to streamline workflows, manage assets, and support IT operations. We are expanding our presence in the...
Overview IT Support Officer - I.T. Support and Customer Engagement - 963489 Department for Education, Children and Young People Business Operations and Support Services Information and Technology Services Applications must be submitted by Sunday 08 February, 2026 11:55 PM Sunday 8 February, 2026 11:55 PM AEST Award/Classification: $66,766 to 95,547 per annum Employment type: Permanent,...
Job Summary We are looking for a driven and self-motivated Technical Specialist to join our team located in Hobart CBD, TAS. The role will provide quality customer support and network assurance as part of a 24x7x365 shift roster. This critical role is split between providing Service Desk (Level 1) as well as Network Operation and Assurance (Level 2) support to meet and exceed Service Level...
A major healthcare organization is looking for a full-time Programmer to provide support for IT systems within the Sydney Children's Hospitals Network. This role includes assisting users with reported issues and preparing technical equipment while ensuring excellent customer service. Applicants should demonstrate strong communication skills and the ability to work flexibly, including after-hours...
A multinational technology company is looking for an IT Support Analyst to provide comprehensive support to its teams across Australia and Asia Pacific. The role demands proficient technical skills, problem-solving abilities, and the capability to handle diverse computing environments. Candidates should possess an IT degree and have at least two years of relevant experience. Opportunities for...
A leading IT services provider seeks a Lead Technical Field Engineer in Canberra, ACT. Responsibilities include installation and maintenance of IT equipment, providing Level 2 and Level 3 support, and ensuring customer satisfaction. Candidates must possess NV1 Security Clearance and demonstrate strong communication and problem-solving skills, with a focus on delivering exceptional customer...
A prominent IT services provider in Mackay is seeking an IT Support Analyst (Level 2) to deliver quality desktop support to internal customers. The ideal candidate will have strong experience in IT support, exceptional communication skills, and sound knowledge of MS Windows 10 and Office 365. This full-time role offers a competitive remuneration package and diverse career opportunities in a...
A leading educational institution is seeking an Administrator for Network and Desktop Support to provide onsite and remote IT support. The role involves supporting users on Windows and Mac, managing IT assets, enforcing security policies, and collaborating on IT projects. The ideal candidate will have a Bachelor's degree in technology and experience in enterprise IT environments, along with...
A technology-focused organization seeks an Administrator for Network and Desktop Support. This role involves providing onsite and remote IT support across Australia and New Zealand, managing IT assets, and enforcing IT security policies. The ideal candidate will have a Bachelor's degree in technology or a related field, with experience supporting Windows and macOS systems. Benefits include...
A regional health service located in Colac is seeking a Customer Support Officer to provide Level 2 IT Service Support. Your role will involve offering high-quality IT assistance for public health services, troubleshooting issues, and ensuring seamless support for health agencies. As part of a dedicated team, you will be crucial in handling urgent escalations and providing excellent customer...
A technology service group in Canberra is seeking an experienced Senior Support Analyst. The role involves providing technical leadership, managing IT environments, and ensuring effective support for clients. Candidates should have over 4 years in IT support, excellent troubleshooting abilities, and strong communication skills. The position allows for remote work up to 2 days per week and...
A government department in Tasmania is seeking an IT Support Officer to provide customer-focused technology support. In this full-time role, you will deliver technical support for IT infrastructure and business applications, while also supporting client skill development. The ideal candidate will have at least two years of ICT support experience and relevant qualifications. This position offers...
A state government department in Hobart is seeking a Facilities Helpdesk / Administrative Assistant. The role involves providing administrative support at the Royal Hobart Hospital, ensuring effective communication with clients and staff, and prioritizing multiple tasks efficiently. Applicants should possess strong computer skills and customer service experience. The position offers a competitive...
A leading healthcare provider in Australia is seeking a full-time Programmer to support IT services within a complex environment. The role requires excellent customer service skills and the ability to work flexibly, including onsite and remote support. Candidates should have a relevant degree or equivalent experience. The position offers a competitive salary range of AUD 79,135 to 107,247 and...
A government department in Tasmania is seeking an IT Support Officer to provide customer-focused technology support. The role involves technical support for IT infrastructure, business applications, and client skill development. Applicants should have at least two years of ICT support experience and relevant qualifications. This full-time position offers opportunities for career growth and a...