IT help desk support jobs in Canberra, ACT

A reputable remote company based in Australia is seeking a Part Time Remote Data Entry Clerk. This position offers flexible hours and permanent employment. Responsibilities include managing customer requests for technical assistance and ensuring timely responses. Ideal candidates should possess exceptional typing skills and attention to detail, with preference given to those with previous I.T....

A technology services provider in Newcastle is seeking a skilled help desk technician to assist a diverse range of clients. In this role, you will be the initial contact for technical inquiries, performing troubleshooting remotely and guiding customers through issues. Ideal candidates must show strong technical knowledge, especially with Active Directory, ServiceNow, and Citrix, along with...

A leading teleradiology provider in Australia is seeking a detail-oriented Radiologist Help Desk & PACS/RIS Support Specialist. This role is essential for onboarding and supporting radiologists on reporting systems. Key responsibilities include managing support inquiries, delivering training, and troubleshooting system issues. The ideal candidate will possess strong customer service skills and a...

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...

A managed IT services provider is hiring a Service Desk L1 professional for remote work to assist clients. The role involves supporting clients via remote channels, troubleshooting hardware and software issues, and performing installations. The ideal candidate should have 3–4 years of experience in IT support, proficient in Windows O/S and macOS, and have strong communication skills. Knowledge of...

A leading automotive finance company in Australia is seeking a Service Desk Analyst to deliver high-quality Level 1 support for internal staff and partners. Responsibilities include logging and resolving technical issues via ServiceNow, contributing to knowledge articles, and ensuring excellent service delivery. The ideal candidate has a minimum of 3 years of IT support experience, solid...

A leading professional services firm in Australia is seeking a Service Desk Technician to support its national operations. This role involves providing first and second-level IT support, troubleshooting various tech challenges, and mentoring junior team members. Ideal candidates should have a relevant IT qualification and at least 12 months of experience in IT support. A proactive mindset and...

A staffing and consulting firm is seeking a Service Desk Analyst in Brisbane. This role requires 3+ years of IT support experience with expertise in Windows and Mac OS. Key responsibilities include analyzing service desk issues, assisting customers, and ensuring effective communication. You will also mentor junior staff and engage in process improvements. The role is mostly remote after initial...

A leading IT Managed Services Provider in Sydney is seeking an experienced Support Analyst to join their Service Centre team. The ideal candidate will resolve Level 1 and 2 managed services issues. Candidates must have at least 3 years of IT support experience, familiarity with ServiceNow, and possess a Microsoft Fundamentals certification. This position involves participation in a 24x7 roster...

Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients. Location: Canberra (Interstate applicants will be considered) Duration: ASAP until March 2024 with extension possibilities. Citizenship Requirements: Must be Australian Citizen - A minimum baseline clearance is mandatory Desktop Support Technician x15 : Reference...

A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

About the Role Contractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients. We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT’s service desk operations, ensuring high standards of customer service, technical delivery, and team...

A leading IT services company in Perth seeks a motivated Service Desk Analyst. This entry-level position focuses on maintaining service continuity after hours, responding to incidents, and ensuring smooth transitions to day teams. Ideal candidates will possess a strong sense of responsibility, dependability, and clear communication skills. The role offers extensive training and support for career...

A prominent IT services provider in Australia is seeking a passionate Service Desk Agent to join its team in Melbourne. This entry-level role involves providing support for customer queries over the phone and email, with responsibilities including troubleshooting and escalating issues. Candidates should possess a qualification in IT, effective communication skills, and a desire to grow within the...

A global IT services company is seeking a Service Desk L1 professional to assist clients remotely in South Australia. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective...

Join our Client as a Content Manager (Admin Helpdesk Support) for 6 months as a non-ongoing emlpoyee, working with a talented team to tackle helpdesk enquiries, ensure smooth incident resolution, and uphold information management standards. Responsibilities: Handle incoming helpdesk enquiries with precision and efficiency. Collaborate closely with stakeholders to troubleshoot and resolve issues....

A global IT services company is looking for a Service Desk L1 professional to assist clients remotely. Responsibilities include installation and uninstallation of applications, Active Directory administration, and providing desk-side support. The ideal candidate should have strong troubleshooting skills, particularly with Microsoft Office and Outlook, as well as effective communication abilities....