Select how often (in days) to receive an alert: Help Desk Technician Date: 13 Jan 2026 Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000...
A leading IT service provider in Brisbane is looking for a Level 2 ICT Helpdesk Technician. In this role, you'll provide remote technical support, assist with client projects, and troubleshoot Microsoft Cloud solutions. The ideal candidate has at least 2 years of experience, strong communication skills, and a growth mindset. You'll enjoy a supportive environment with career development...
Your Future Role In this role, it will involve coordinating and managing vehicle recovery within the Fleet Operations Centre (FOC), consulting with mobile technical teams for fault diagnosis, and providing timely updates to customers and management. You will deliver on‑call technical support, ensure coverage during peak hours. This is a full‑time, permanent role. Join our team at the brand‑new...
A leading public healthcare provider in Melbourne is seeking a Contact Services Officer to support the Facilities Management Help Desk. This role includes administrative assistance, customer service duties, and task dispatching to field technicians. Ideal candidates will have strong administration experience, excellent communication skills, and proficiency in MS Office. This position offers...
Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & Melbourne Freshers are Welcome Accepted Visa subclass: 489, 491, 485,190,189, 887, Citizen, PR. Duration: 1 year Fixed Term contract role with leaves Below experience Call center Experience :- - 0-3 months - 45k + super + shift allowance - 3- 6 months - 46.5k + super + shift allowance - 6 month and above - 50k +...
A technology services provider in Newcastle is seeking a skilled help desk technician to assist a diverse range of clients. In this role, you will be the initial contact for technical inquiries, performing troubleshooting remotely and guiding customers through issues. Ideal candidates must show strong technical knowledge, especially with Active Directory, ServiceNow, and Citrix, along with...
A leading facilities management company in Melbourne is seeking a Help Desk Team Leader to oversee operations and ensure exceptional customer service. The role requires leading a team, managing service requests, and enhancing client satisfaction. The ideal candidate should have a strong background in facilities or help desk environments, excellent communication skills, and an ability to thrive in...
An IT service provider in Melbourne seeks a proactive IT Help Desk Team Leader. In this leadership role, you'll coach a high-performing service desk team, ensuring exceptional client experiences while providing hands-on technical support. Candidates should possess over 3 years as a Service Desk Engineer and have strong leadership skills. This position promotes a culture of learning and...
Lead the desk. Elevate the team. Champion the client. Are you a natural leader who thrives in fast-paced environments, loves mentoring people, and enjoys being hands-on technically? We’re looking for a IT Help Desk Team Leader to take ownership of our Melbourne Service Desk — driving performance, delivering exceptional client experiences, and building a team people love being part of. This is a...
Overview We’re looking for an experienced Help Desk Manager to lead our customer support function and ensure every enquiry, incident, and request is handled with excellence. In this role, you’ll be accountable for the day-to-day performance of the helpdesk, driving service quality, responsiveness, and customer satisfaction across all channels. You’ll lead a high-performing frontline team,...
A leading IT service provider in Australia is seeking an IT Help Desk Team Leader to lead a dynamic Service Desk team. The successful candidate will have a minimum of 3 years in a Service Desk role, with 2 years in a leadership position. Responsibilities include ensuring outstanding client service, team mentoring, and maintaining high operational standards. This role offers a collaborative work...
A global transportation company is seeking a Help Desk Technician in Melbourne to coordinate vehicle recovery in their Fleet Operations Centre. The ideal candidate should have experience in train maintenance and relevant engineering certifications. This full-time role offers various benefits including paid parental leave, wellness programs, and flexible work options. Join the team and contribute...
A trusted leader in healthcare technology is seeking an experienced Help Desk Manager to lead and optimize customer support operations in a dynamic environment. The successful candidate will ensure every enquiry and incident is handled with excellence, driving service quality and customer satisfaction. In this role, you will lead a dedicated team, monitor performance metrics, and act as a key...
Overview Lead the desk. Elevate the team. Champion the client. Are you a natural leader who thrives in fast-paced environments, loves mentoring people, and enjoys being hands-on technically? We’re looking for a IT Help Desk Team Leader to take ownership of our Melbourne Service Desk — driving performance, delivering exceptional client experiences, and building a team people love being part...
A leading telecommunications company is seeking a Telco Helpdesk L1 Associate to provide exceptional customer support in Melbourne and Brisbane. Freshers are welcome to apply. The role involves troubleshooting network issues, negotiating solutions, and providing a top-notch customer experience across shifts. The position offers a 1-year fixed-term contract with competitive salary packages based...
Location:Melbourne CBD – Close to Public Transport Company: BGIS, Government Services Aligned Client Employment Type: Permanent, Full-Time, Onsite, Monday – Friday, range between: 7am-7pm Salary: $75,000 plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in...
A leading mobility solutions provider in Melbourne is seeking a dedicated technical support coordinator for vehicle recovery operations within the Fleet Operations Centre. This full-time position focuses on delivering timely support and updates to ensure operational efficiency during peak times. Candidates should have experience in train maintenance, the ability to read schematic diagrams, and...
Location:Melbourne CBD – Close to Public Transport Company: BGIS, Government Services Aligned Client Employment Type: Permanent, Full-Time, Onsite, Monday – Friday, range between: 7am-7pm Salary: $65,000 plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in...
A leading facilities management company is seeking a Help Desk Team Leader in Melbourne CBD to oversee the Help Desk function. The ideal candidate should have experience in a help desk environment, excellent customer service skills, and a strong background in team leadership. This permanent, full-time position demands coordination of a small team to ensure high client satisfaction while managing...
A leading facilities management organization is seeking a Help Desk Operator in Melbourne. This permanent, full-time position requires providing exceptional customer service and managing service requests efficiently. The ideal candidate will have strong communication skills, attention to detail, and experience in a help desk environment. Working onsite, you will contribute to the smooth...