Overview We’re looking for an experienced Help Desk Manager to lead our customer support function and ensure every enquiry, incident, and request is handled with excellence. In this role, you’ll be accountable for the day-to-day performance of the helpdesk, driving service quality, responsiveness, and customer satisfaction across all channels. You’ll lead a high-performing frontline team,...
Lead a high-performing team delivering exceptional HR supportDrive digital innovation and continuous improvement in employee experienceFlexible hybrid working with career development opportunities As Manager, HR Help Desk, you’ll lead a dynamic team providing first-touch resolution for HR enquiries across Australia and New Zealand. You’ll champion digital self-service, embed new technologies,...
A leading facilities management company located in Geelong, Victoria, is seeking a Help Desk Operator to provide exceptional customer service and support. The role requires effective communication, problem-solving skills, and proficiency with CMMS systems. Working full-time, you will manage service requests, coordinate with various teams, and ensure compliance with safety and contractual...
Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & Melbourne Freshers are Welcome Accepted Visa subclass: 489, 491, 485,190,189, 887, Citizen, PR. Duration: 1 year Fixed Term contract role with leaves Below experience Call center Experience :- - 0-3 months - 45k + super + shift allowance - 3- 6 months - 46.5k + super + shift allowance - 6 month and above - 50k +...
A leading facilities management company in Melbourne is seeking a Help Desk Team Leader to oversee operations and ensure exceptional customer service. The role requires leading a team, managing service requests, and enhancing client satisfaction. The ideal candidate should have a strong background in facilities or help desk environments, excellent communication skills, and an ability to thrive in...
Overview Lead the desk. Elevate the team. Champion the client. Are you a natural leader who thrives in fast-paced environments, loves mentoring people, and enjoys being hands-on technically? We’re looking for a IT Help Desk Team Leader to take ownership of our Melbourne Service Desk — driving performance, delivering exceptional client experiences, and building a team people love being part...
Lead the desk. Elevate the team. Champion the client. Are you a natural leader who thrives in fast-paced environments, loves mentoring people, and enjoys being hands-on technically? We’re looking for a IT Help Desk Team Leader to take ownership of our Melbourne Service Desk — driving performance, delivering exceptional client experiences, and building a team people love being part of. This is a...
A leading public healthcare provider in Melbourne is seeking a Contact Services Officer to support the Facilities Management Help Desk. This role includes administrative assistance, customer service duties, and task dispatching to field technicians. Ideal candidates will have strong administration experience, excellent communication skills, and proficiency in MS Office. This position offers...
Select how often (in days) to receive an alert: Help Desk Technician Date: 13 Jan 2026 Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000...
A health services provider in City of Melbourne seeks a Help Desk Senior Supervisor to manage operational requests for its 24/7 Cleaning and Patient Support Services. Key responsibilities include leading the Help Desk Team, monitoring service requests, and ensuring compliance with safety standards. Candidates must have strong leadership and customer service skills, with prior experience in...
A leading IT service provider in Australia is seeking an IT Help Desk Team Leader to lead a dynamic Service Desk team. The successful candidate will have a minimum of 3 years in a Service Desk role, with 2 years in a leadership position. Responsibilities include ensuring outstanding client service, team mentoring, and maintaining high operational standards. This role offers a collaborative work...
A trusted leader in healthcare technology is seeking an experienced Help Desk Manager to lead and optimize customer support operations in a dynamic environment. The successful candidate will ensure every enquiry and incident is handled with excellence, driving service quality and customer satisfaction. In this role, you will lead a dedicated team, monitor performance metrics, and act as a key...
An IT service provider in Melbourne seeks a proactive IT Help Desk Team Leader. In this leadership role, you'll coach a high-performing service desk team, ensuring exceptional client experiences while providing hands-on technical support. Candidates should possess over 3 years as a Service Desk Engineer and have strong leadership skills. This position promotes a culture of learning and...
📍 Location: Djilang (Geelong), VIC 🏢 Company: BGIS – Iconic Community & Cultural Precinct Client 🕐 Employment Type: Full-Time, Permanent, On-Site, 2 Positions Available! 📅 Shift Structure 1: Mon, Tues, Wed, Sun – 6am to 4pm | $74,100 pa plus super 📅 Shift Structure 2: Mon, Tues, Wed, Sun – 2pm to Midnight | $73,400 pa plus super We acknowledge the Wadawurrung people, Traditional Custodians of...
A leading telecommunications company is seeking a Telco Helpdesk L1 Associate to provide exceptional customer support in Melbourne and Brisbane. Freshers are welcome to apply. The role involves troubleshooting network issues, negotiating solutions, and providing a top-notch customer experience across shifts. The position offers a 1-year fixed-term contract with competitive salary packages based...
Get AI-powered advice on this job and more exclusive features. This range is provided by HealthShare NSW. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$91,597.91/yr - A$91,597.91/yr Classification: General Admin Staff Grade 9 Employment type: Permanent Full Time Location: Royal North Shore Hospital, St...
Location:Melbourne CBD – Close to Public Transport Company: BGIS, Government Services Aligned Client Employment Type: Permanent, Full-Time, Onsite, Monday – Friday, range between: 7am-7pm Salary: $75,000 plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in...
Location:Melbourne CBD – Close to Public Transport Company: BGIS, Government Services Aligned Client Employment Type: Permanent, Full-Time, Onsite, Monday – Friday, range between: 7am-7pm Salary: $65,000 plus Superannuation We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in...
A leading facilities management company is seeking a Help Desk Team Leader in Melbourne CBD to oversee the Help Desk function. The ideal candidate should have experience in a help desk environment, excellent customer service skills, and a strong background in team leadership. This permanent, full-time position demands coordination of a small team to ensure high client satisfaction while managing...
A leading facilities management organization is seeking a Help Desk Operator in Melbourne. This permanent, full-time position requires providing exceptional customer service and managing service requests efficiently. The ideal candidate will have strong communication skills, attention to detail, and experience in a help desk environment. Working onsite, you will contribute to the smooth...