guest experience manager jobs in Brisbane, QLD

A premier entertainment venue is seeking an experienced Scoop Manager to oversee food and beverage operations. You will lead and develop a high-performing team, ensuring exceptional service and compliance with health and safety standards. The role involves daily management, financial oversight, and execution of marketing initiatives to boost revenue. If you have a passion for customer engagement...

Overview Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travelers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular...

Company Description Overview Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself, they all share a common ambition: to keep innovating and...

A premier hotel in Brisbane is seeking an experienced Duty Manager to oversee Front Office operations. You will manage reception and reservations, ensuring exceptional customer service and the smooth running of hotel operations. The ideal candidate will have proven leadership experience, strong communication skills, and local knowledge of Brisbane. Join a dynamic team and enjoy a range of...

A leading hospitality company in Brisbane is seeking a passionate Venue Manager for Sixteen Antlers Rooftop Bar. The ideal candidate will have at least 3 years of relevant experience and a valid QLD RSA. Responsibilities include ensuring excellent guest service, leading the team, and creating unique experiences. This full-time position requires strong organizational skills and a hands-on approach...

A leading hospitality company in Brisbane is seeking a Manager on Duty to oversee Front Office operations and ensure an exceptional guest experience. The role involves managing the Front Office team, handling guest arrivals and departures, and maintaining service standards. Ideal candidates will have experience in 4-star or 5-star hotels and a qualification in hospitality. The position offers...

A global beauty brand is seeking a full-time Boutique Manager for the Queens Plaza location in Brisbane. The ideal candidate will oversee daily operations, inspire a team, and ensure an elevated guest experience. This role requires 1-2 years of retail management experience and strong communication skills. The company offers a competitive salary package, generous discounts, and a focus on team...

A prestigious hotel in Brisbane is seeking a Duty Manager to lead the Front Office team in providing exceptional guest service. The ideal candidate will have previous leadership experience in hotel operations and a passion for nurturing team dynamics. Responsibilities include driving efficiencies and ensuring that guests receive elevated service. Enjoy benefits like discounted rates, enhanced...

Events & Guest Experience Manager 85k + Super Flight Centre, South Brisbane - Dynamic full-time role delivering standout corporate events - Run high-profile corporate events that showcase your talent - Collaborate with a motivated team that loves what they do Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From...

A leading hotel group in Brisbane is looking for an Assistant Manager (Duty Manager) to elevate guest experiences. This role involves leading the Front Office team, ensuring exceptional service and operational efficiency. Candidates should have prior hotel experience, outstanding guest service skills, and the ability to foster a positive team culture. The position offers a dynamic work...

A leading entertainment company in Queensland is looking for an Assistant Venue Manager to lead a dynamic team and create unforgettable experiences for guests. This role emphasizes guest satisfaction, operational management, and fostering a vibrant workplace culture. Ideal candidates will have at least 1 year of management experience, excellent communication skills, and availability for nights...

A premier hotel in Brisbane is seeking a Guest Experience Manager to enhance service quality and deliver personalized experiences. You will greet guests, respond to inquiries, and ensure consistent service across departments. Ideal candidates will have extensive experience in luxury hotels and exceptional communication skills. The role requires the ability to multitask and work flexible shifts,...

A leading regional travel company in Australia is seeking an Activities Manager to oversee guest activities and tour operations at Undara Experience. This hands-on leadership role involves managing a team, maintaining high service standards, and ensuring successful tour delivery. Ideal candidates will have strong organizational and leadership skills, relevant qualifications, and a commitment to...

A leading tourism group in Australia is looking for a Lodge Manager to oversee operations at their unique lodges. This remote role requires strong leadership and communication skills, along with a background in hospitality management. Responsibilities include training staff, managing guest experiences, and driving financial performance. All meals and accommodation are provided, making it a unique...

A leading fast-food restaurant in Australia is seeking an Assistant Restaurant Manager to support daily operations. The ideal candidate will have experience in leading teams, delivering exceptional customer service, and managing restaurant financials. Responsibilities include training crew, enhancing guest experiences, and supporting inventory management. This full-time position offers career...

Overview Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel located opposite King George Square, City Hall and in the heart of Brisbane CBD, with large conference spaces in Brisbane and venues such as Goldfinch Restaurant, Street Cafe and Sixteen Antlers Rooftop Bar. Life with us is about bringing the passion, staying curious, and performing at your best. As an...

A leading hospitality provider in Brisbane is seeking a Duty Manager to ensure smooth operations at Sage Hotel James Street. Responsibilities include overseeing front desk operations, handling guest inquiries, and coordinating hotel activities in the absence of the Operations Manager. This role requires excellent communication skills, supervisory experience, and the ability to work flexibly....

A leading hospitality group in Brisbane is looking for a Hotel Manager to oversee operations and lead a high-performing team. The ideal candidate should have at least 3 years in a senior role within a 4- or 5-star hotel, with a strong ability to analyse financial data and drive revenue growth. This fixed-term role lasts from February 2026 to February 2027. You'll be instrumental in ensuring...

A leading hospitality enterprise located in Brisbane seeks a Manager on Duty to oversee night operations and ensure exceptional guest service. This position involves supervising night staff, completing financial audits, and coordinating with other departments for readiness. Ideal candidates will have strong knowledge of hotel systems and processes, demonstrated guest service skills, and adherence...

A leading entertainment company in Queensland seeks a Scoop Manager to oversee its cinema food and beverage operations. This role involves managing daily operations, leading a team, and ensuring exceptional guest experiences. The ideal candidate will have a strong background in food and beverage management, customer service skills, and an emphasis on compliance and operational efficiency. The...