Join to apply for the Genesys Cloud AI Forward Deployed Engineer role at Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at...
Overview Genesis Technician Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty...
CloudMarc is a technology consultancy specialising in Quality Engineering, Cloud, Automation, and AI-driven testing, partnering with tier-1 organisations across Australia. We help our clients deliver high-quality, scalable digital solutions across complex enterprise environments. The Role We are looking for a Quality Engineer with strong experience in IVR testing and emerging exposure to...
Join to apply for the Modern Workplace Engineer role at Kangan Institute Location: Broadmeadows, with occasional travel to other campuses Role Type: Full-Time, Ongoing Remuneration: Starting from $137,****** including super About Us At Bendigo Kangan Institute we change lives through the power of education and skills. BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks, to...
Overview We are embarking on an engineering transformation with a key focus on Full Stack Engineering You have knowledge that spans both development and operations, including coding, infrastructure management, system admin/engineering, and DevOps toolchains. Together we will build tomorrow's bank today, using world-leading engineering, technology, and innovation. Do work that matters: As a Staff...
A global leader in risk and asset management is seeking a dedicated customer support representative in Melbourne. This role involves troubleshooting complex customer issues related to software and providing high-quality service across various channels. The ideal candidate should have 3-4 years of experience in customer service, particularly in technical support, along with relevant IT...
A global software solutions provider is seeking a Technical Support Specialist to troubleshoot and resolve customer issues relating to their software. The role demands at least 3-4 years of experience in customer service, with a focus on technical support. Candidates should have IT qualifications and experience with Salesforce Service Cloud and Genesys systems. Strong communication skills and...
A global technology company is seeking a Technical Support Specialist in Melbourne. This role involves troubleshooting and resolving complex software issues while delivering exceptional customer service through various channels, such as phone and email. The ideal candidate will have at least 3-4 years of experience in a customer-focused environment, preferably in technical support, and possess...
Overview To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Sales About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of...
Business Analyst – Enterprise Technology (CX Transformation) 12‑Month Engagement | Hybrid | Sydney, Melbourne or Brisbane Immediate Start Are you a Business Analyst who thrives in complex enterprise environments and loves being at the centre of meaningful Customer Experience (CX) transformation? We’re looking for an experienced BA to join a major technology program modernising the way...
About us Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue‑sky ambition and practical steps to deliver value. Since our inception in November 2017, we have...
Join to apply for the Sales Technology Enablement Specialist role at Flare. Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we’re a fast‑growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for...
About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people and get out of their way. As a...
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone. About The Role As a Sales Technology Enablement Specialist, you’ll work closely...
Overview IVR Developer - Conversational AI Specialist (Contract) Leading Telco client (consulting through FinXL) FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since ****, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise...
Conversational Journey Lead – Telstra We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Background – The IVA Journey Telstra is on an ambitious journey to transform our Intelligent Virtual Agent (IVA) from a messaging-based...
Conversational Journey Lead page is loaded## Conversational Journey Leadlocations: Australia (Flexible)time type: Full timeposted on: Posted Todaytime left to apply: End Date: November 20, **** (14 days left to apply)job requisition id: JR-********## Employment TypePermanent## Closing Date19 Nov *******:59pm## Job TitleConversational Journey Lead**Job Summary**## Job Description## ## Who We...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational...
A global leader in risk and asset management is seeking a dedicated customer support representative in Melbourne. The role involves troubleshooting and resolving complex customer issues related to software and providing high-quality service via various channels. Candidates should have 3-4 years of experience in customer service, particularly in a technical support role, along with IT...
Senior Solution Consultant Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement,...