Customer Experience Officers – Contact Centre $38.02/hr + Super | Morwell Location | Full Time Contract until end of January | VPS2 Level We’re partnering with a major Victorian Government initiative to recruit multiple Customer Experience Officers to support high-volume inbound enquiries relating to Solar Victoria rebates. These positions require candidates who can confidently step into a...
Overview Our client is seeking a customer service professional to join their team as a Contact Centre Officer. This organisation has a focus on agribusiness and is the pivot point for farming and rural operations across Australia. It enables the efficient and effective capture of data from farmers and growers and provides related services to them, as well as their...
Overview A community-focused bank in Traralgon seeks individuals for a Contact Centre position, providing exceptional service to customers via inbound calls, online chat, and more. Candidates must demonstrate a strong track record in customer service, relationship building, and effective communication skills. This role offers competitive salary, valuable benefits, and a supportive work...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In...
Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and looking for a career in banking? Join our dynamic...
Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‑paced environments and love delivering top‑notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...
- Shape the future of omnichannel customer experience - Work with cuttingedge technology - Join a dynamic, peoplefocused, highgrowth organisation Fusion5 is seeking a Digital Contact Centre Architect to join our team, bringing your real world expertise and passion for omnichannel customer service delivery to meet our customers evolving needs. About You You know what it takes to deliver...
Only applicants with full Australian Citizenship can be considered for this role, due to security requirements. Optus is anAustralian telecommunications company, delivering more than 11 millionservices to our customers every day across mobile,broadbandand digital solutions. Join Optus as a Senior Contact Centre Specialist, whereyou’lldeliver advanced technical support and managedservices across...
Overview Future Students Contact Officer – Full-time, permanent position. Base salary will be in the range $82,133 - $91,295 + 17% Superannuation (HEW Level 5). Based at our St Lucia location. This role involves occasional after-hours work and travel to support engagement events. About This Opportunity We’re seeking a friendly, confident, and self-motivated Future Student Contact Officer to...
Permanent Full Time role | AM Roster Geelong, VIC Location | Hybrid working Fantastic employee benefits Are you passionate about delivering exceptional customer service? Do you enjoy making a positive impact on customers both in their homes and on the road? Then join the Member Engagement team at RACV as an enthusiastic phone-based Customer Service Consultant. Utilising your strong...
A leading telecommunications company is seeking a Contact Centre Business Delivery Lead to enhance customer experience. In this role, you will drive performance and operational excellence within contact centres by aligning training with business priorities. You will be responsible for delivering impactful training and equipping frontline teams to achieve outstanding service standards. The ideal...
About The Role This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. This role is essential to maintaining service continuity and timely resolution of procurement escalations across the cluster. Working arrangement - Initially 5 days on-site during training - Transition to hybrid: 2 days in the office...
Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...
A leading recruitment agency is seeking a Contact Centre Team Leader to guide and develop a team of consultants. This hands-on leadership role emphasizes performance management and creating a supportive culture. The successful candidate will lead teams to achieve sales targets, manage KPIs, and drive process improvements. Ideal candidates will have experience in a contact centre environment and a...
A leading telecommunications provider seeks a Senior Contact Centre Specialist in Australia, New South Wales. The role involves delivering technical support across Cloud Contact Centre platforms and managing escalations. Ideal candidates will have over 5 years of experience in Contact Centre technologies, a strong ICT background, and excellent communication skills. The position offers competitive...
Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...
Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. Are you passionate about helping people and...
A government agency in Victoria is seeking a dynamic Manager of Service Delivery to lead its contact centre operations. The role focuses on operational excellence and improving customer experiences by overseeing daily operations while fostering a culture of continuous improvement. The ideal candidate will have a degree in Business or significant leadership experience in a contact centre setting....
A leading Australian telecommunications company is seeking a Manager for Contact Centre Management to oversee a large government agency. In this senior role, you will drive delivery of managed services including incident management and change delivery. Ideal candidates have over 10 years' technical experience and 6 years' leadership in complex environments. You will engage with senior...
A leading telecommunications provider is searching for a Business Delivery Training Lead in Adelaide to spearhead training initiatives and enhance customer experience across Contact Centres. The successful candidate will deliver engaging training, equip teams with essential skills, and champion continuous improvement. This role offers a competitive salary, employee discounts, and flexible working...