Contact Centre Agent jobs in Western Australia

A prominent member-focused organization in Australia seeks a strategic Senior Manager Workforce Optimisation to lead teams ensuring efficient operations at their Contact Centre and Member Service Centres. The successful candidate will develop business strategies, manage key relationships, and drive workforce management initiatives while overseeing performance analytics. Candidates should have...

A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...

Lead Qualification Specialist (Client Contact Centre) Founded in 2002, Westside Auto Wholesale is Australia’s largest independent automotive warehouse, stocking over 3,000 used vehicles in Perth under one big roof. Customer service and delivering a great customer experience are at the heart of everything we do. We’ve grown from a small sales yard into a trusted national destination for vehicle...

Join us as a day or afternoon shift contact centre agent! 19th January, 2026. Join our dynamic team at 13Cabs as a Call Centre Operator and embark on an exciting journey! If you thrive in fast‐paced environments and love delivering top‐notch customer service, we want you! Responsibilities - Answer customer calls and efficiently book taxis. - Dispatch drivers skilfully to ensure prompt...

- Shape the future of omnichannel customer experience - Work with cuttingedge technology - Join a dynamic, peoplefocused, highgrowth organisation Fusion5 is seeking a Digital Contact Centre Architect to join our team, bringing your real world expertise and passion for omnichannel customer service delivery to meet our customers evolving needs. About You You know what it takes to deliver...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...

A leading Australian telecommunications company is seeking a Manager for Contact Centre Management to oversee a large government agency. In this senior role, you will drive delivery of managed services including incident management and change delivery. Ideal candidates have over 10 years' technical experience and 6 years' leadership in complex environments. You will engage with senior...

Overview Future Students Contact Officer – Full-time, permanent position. Base salary will be in the range $82,133 - $91,295 + 17% Superannuation (HEW Level 5). Based at our St Lucia location. This role involves occasional after-hours work and travel to support engagement events. About This Opportunity We're seeking a friendly, confident, and self-motivated Future Student Contact Officer to...

Position: Full time - 76hrs per fortnight Location: onsite Wheelers Hill VIC Australia 3156. There is no option to WFH, team member must work in our office. Must have full working rights to work in Australia. Due to expansive and opportunistic growth, Heartscope, a division of Scope Healthcare Ltd, is seeking a Medical Administration – Contact Centre member to join our team to handle inbound...

1 day ago Be among the first 25 applicants This range is provided by SMAART Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$145,000.00/yr - A$145,000.00/yr Lead. Drive. Win. We're on the lookout for a Contact Centre Manager who knows how to get results - someone ready to take ownership of a high-performing...

A leading telecommunications company is seeking a Contact Centre Business Delivery Lead to enhance customer experience. In this role, you will drive performance and operational excellence within contact centres by aligning training with business priorities. You will be responsible for delivering impactful training and equipping frontline teams to achieve outstanding service standards. The ideal...

About this role ASO2 Customer Service Officer – Contact Centre Pool at SA Housing Trust. Short-term contract based in Adelaide (postcode 5000). Accountable to Team Leaders and Manager Contact Centre. Open to all eligible applicants (Job reference: 713139). Responsibilities - Undertake inbound and outbound contact and administrative processes as required. - Provide accurate, responsive and...

Overview Our client is seeking a customer service professional to join their team as a Contact Centre Officer. This organisation has a focus on agribusiness and is the pivot point for farming and rural operations across Australia. It enables the efficient and effective capture of data from farmers and growers and provides related services to them, as well as their...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join our onsite team as a Technical Support Consultant and help shape the future of customer experience at Optus. In this role, you'll provide exceptional technical support and connectivity solutions to keep our customers...

Only applicants with full Australian Citizenship can be considered for this role, due to security requirements. Optus is anAustralian telecommunications company, delivering more than 11 millionservices to our customers every day across mobile,broadbandand digital solutions. Join Optus as a Senior Contact Centre Specialist, whereyou'lldeliver advanced technical support and managedservices across...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...

A prominent member-focused organization in Australia seeks a strategic Senior Manager Workforce Optimisation to lead teams ensuring efficient operations at their Contact Centre and Member Service Centres. The successful candidate will develop business strategies, manage key relationships, and drive workforce management initiatives while overseeing performance analytics. Candidates should have...

Multiple APS4 Contact Service Officers for a Federal Government Department Location: - Perth CBD office location - Full Time Hours, Monday - Friday - Australian Citizenship required - Contract - Temp up to 12 months with possibility of extension価> Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre...

Multiple APS4 Contact Service Officers for a Federal Government Department. ● Perth CBD office location ● Full Time Hours, Monday - Friday ● Australian Citizenship required ● Contract - Temp upto 12 months with possibility of extension Successful applicants will be high performing, dynamic, proactive and motivated people who can collaborate seamlessly across Contact Centre operations. Contact...