complaints manager jobs in Canberra, ACT

The Complaints Management Coordination team is tasked with establishing and leading a coordinated complaints management model at Comcare. The team oversees and coordinates the implementation of comprehensive complaints management review recommendations. The team collaborates with diverse business areas to improve the way complaints are managed at Comcare and works to streamline complaint...

A national regulatory body is seeking an APS6 Senior Complaints Officer to resolve complaints in aged care services. This role requires strong analytical skills and stakeholder engagement abilities, focusing on positive improvements for aged care recipients. Key responsibilities include managing complex complaints and producing high-quality correspondence. Candidates must possess a solid...

A leading recruitment agency is seeking an experienced Complaints Officer to join a busy team in North Sydney. This role involves managing unresolved complaints while adhering to regulatory obligations and driving continuous improvement initiatives. Candidates should have a minimum of 2 years' experience in insurance claims, preferably in travel insurance, and strong skills in negotiation and...

A leading claims management company is looking for a Customer Care Liaison to effectively manage stakeholder complaints and increase customer engagement. This full-time, permanent position offers flexibility to work from home after training. Ideal candidates should have at least 2 years of experience in complaints management, excellent negotiation abilities, and proven problem-solving skills. The...

A dynamic service provider is seeking an experienced Complaints Officer in North Sydney for a 6-month contract. This role ensures professional management of unresolved complaints and disputes, enhancing the complaints management framework. The ideal candidate will have a minimum of 2 years' experience in insurance claims, strong communication skills, and an understanding of insurance legislation....

Touch Football Australia (TFA) is the national governing body for Touch Football in Australia. TFA has a strategic alliance with the National Rugby League (NRL) and operates in alignment with the Australian Sports Commission (ASC), working collaboratively with State and Territory partners to deliver the sport from grassroots to elite.The General Manager – Operations is a key member of the...

About You - Located in or near Fyshwick - Prior experience within a manufacturing/building products/construction materials industry is preferred however not essential - Formal sales training highly regarded - Intermediate/Advanced proficiency with Excel and CRM systems - Ability to work from the Fyshwick office full time – This is not a Work from Home Role - Ability and willingness to...

About Icon Water HorizonOne are excited to be partnering with Icon Water to recruit new team members into their Digital Technology Group. Icon Water is Wholly owned by the ACT Government and has delivered essential services to Canberra for over 100 years. While primarily a water and sewerage provider, it also invests in electricity and gas through private partnerships, operating across both...

Do you enjoy creating memorable experiences and enjoy working in a fast pace setting? Join us at Crowne Plaza Canberra as our exceptional Operations Manager to keep things running smoothly, bringing the best out of people, maintain exceptional standards, maximize financial returns and ensure guest experience is simply exceptional. You will be responsible for the effective running of Hotel...

Introduction Step into a dynamic role with one of the world's leading sustainable building materials companies. Concrete is more than you think - it's technical, essential, and full of possibilities but we don't expect you to be a concrete expert—we'll train you. What we need is your strength in sales and account management, solution selling, and customer‑first thinking. Position Overview -...

Locations: Adelaide, SA; Brisbane, QLD; Canberra, ACT; Melbourne, VIC; Perth, WA; Sydney, NSW. Salary: $90,580 – $111,979. Positions at APS Level 5 and Level 6. About The Department Of Employment And Workplace Relations We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well‑paid work with the skills for a sustainable future...

Team Manager - Personal Injury - Canberra At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. We offer an...

Southern Cross Club is seeking an experienced Hospitality Manager to lead Southbound, a flagship food and beverage offering at our Tuggeranong venue. This role is accountable for the full operational, commercial, and people performance of Southbound, ensuring industry best-practice standards, strong financial outcomes, and an exceptional customer experience for members and guests. Reporting to...

One of our Federal Government clients is looking for a Service Delivery Manager in Canberra. We are seeking candidates with the following Skills/Experience: - Conducting thorough analysis of current service operations to identify strengths, weaknesses, and areas for improvement. - Evaluating future service needs and business requirements to ensure services remain relevant and effective. -...

Position: Sales Representative – F&B / Wholesale (Tea / Food / Beverages) Full Time; Remote. Location: Melbourne, Australia Working hours: Monday–Friday, 9:00 AM – 5:00 PM Compensation: AUD $7,000–$8,000/month (commensurate with experience) + Commission + 20 days annual leave Industry: Food & Beverage (Tea, Coffee, Beverage Ingredients, Wholesale) About Us Gui Tea is China’s largest matcha...

3 weeks ago Be among the first 25 applicants G’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. El Questro Say g’day to more of Australia and join us at El Questro, the heart of the Kimberley. Set amid...

Find Satoshi Lab (FSL) is a fast growing web3 product development studio. We believe in building a range of enjoyable web3 products that are close to people’s lives. FSL aims to accelerate the world’s transition to web3. STEPN is a community-centric lifestyle app committed to ecosystem growth and development. STEPN’s user-friendly platform merges the gaming experience with Web3 to promote a...

Join to apply for the Assistant Night Manager role at IHG Hotels & Resorts Crowne Plaza Canberra is looking for an Assistant Night Manager to grow a great team. As Assistant Night Manager you’ll support the Night Manager in coordinating and overseeing all hotel operations during the night shift. Your key focus will be guest safety and security, along with the accurate and timely completion of...

APS6 Senior Complaints Officer – Aged Care Quality and Stamp Commission Canberra, Australian Capital Territory, Australia Join to apply for the APS6 Senior Complaints Officer role at Aged Care Quality and Safety Commission. About the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives...

Overview About The Department Of Employment And Workplace Relations We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer. We provide the framework for fair and productive relationships between employers and employees. We also...