Overview We are looking for experienced and driven Senior Case Managers to join us at an exciting time in our digital transformation journey. In this role, you’ll own a portfolio of complex claims across all benefit types – with a focus on Group Insurance but open to Retail experience – ensuring decisions align with policy intent, our claim philosophy and risk frameworks. You’ll exercise sound...
A leading insurance firm is seeking a Case Manager to handle income protection claims in Melbourne. Responsibilities include managing claims, processing payments, and ensuring timely member updates. The ideal candidate will have experience in life insurance, strong prioritization skills, and a customer-first approach. This position offers opportunities for career development, flexible working...
Overview We are looking for experienced and driven Senior Case Managers to join us at an exciting time in our digital transformation journey. In this role, you’ll take ownership of a portfolio of complex claims across all benefit types – with a focus on Group Insurance but open to Retail experience – ensuring decisions align with policy intent, our claim philosophy and risk frameworks. You’ll be...
A leading financial services provider is seeking a Case Manager for Relationships to oversee claims, focusing on member needs, communication, and quality outcomes. This role requires effective management of multiple tasks and strong analytical skills coupled with a proactive, empathetic approach to difficult conversations. Candidates must have a minimum of one year in case management or personal...
We’re looking for experienced and motivated Case Managers to join us at a pivotal time in our digital transformation journey. In this role, you’ll manage a portfolio of complex life insurance claims – primarily across Group but Retail experience is also highly valued. You’ll be empowered to use your technical skills to assess claims in line with policy intent, while supporting customers through...
A leading insurance services provider is seeking a Case Manager – Relationships in Melbourne to deliver dedicated claims services. The role requires managing end-to-end claims with a focus on member needs and operational requirements. Strong analytical skills and a background in group insurance are essential. The company offers hybrid working conditions and a range of benefits, fostering an...
A leading insurance service provider is seeking a Case Manager in Melbourne to assist injured workers with their Workers Compensation claims. The role involves managing claims, reviewing compensation requests, and providing excellent customer service. Ideal candidates will have customer service experience, strong communication skills, and a background in health or social services, with...
A leading insurance construction firm is seeking a detail-oriented Case Manager in Gold Coast City, Queensland. The role involves acting as a critical liaison between insurers, clients, and technicians, focusing on managing case documentation and ensuring efficient claims processing. The ideal candidate will have experience in insurance or restoration, excellent communication skills, and a...
A leading claims management firm in Melbourne is seeking candidates for a full-time role managing workers compensation claims. You will provide empathetic service, support injured workers, and ensure compliance with legislative guidelines. The position offers flexibility with work-from-home options post-training and a commitment to employee development and benefits, making it a rewarding...
A leading life insurance company is seeking individuals to manage income protection claims in Melbourne. Successful applicants will have insurance experience and strong stakeholder management skills. The role involves processing claims, maintaining quality relationships, and ensuring timely payments. The company offers excellent training, development opportunities, and a supportive work...
We're looking for experienced and motivated Case Managers to join us at a pivotal time in our digital transformation journey. In this role, you'll manage a portfolio of complex life insurance claims – primarily across Group but Retail experience is also highly valued. You'll be empowered to use your technical skills to assess claims in line with policy intent, while supporting customers through...
Right at Home, a global leader in home care, is proud to be one of the largest providers worldwide, with 53franchises across Australia and over 600 offices globally. Our Melbourne North (South Morang) office is seeking an experienced and dedicated Home Care Package (HCP) Case Manager to join our dynamic and supportive team. About the Role As a Case Manager, you will play a vital role in...
A leading life insurance company in Australia seeks a Case Manager to manage and assess death benefit claims. This role involves evaluating claim assessments and providing high-quality support to clients. The ideal candidate will have experience in superannuation or financial services, strong analytical skills, and exemplary communication abilities. Join a supportive team that values continuous...
A leading financial services company is seeking a Senior Case Manager to join their team in Melbourne. In this role, you will manage a complex portfolio of Group Life Insurance claims, ensuring customer satisfaction and adherence to regulatory requirements. Candidates should have over 5 years of experience in claims management, strong technical skills, and a collaborative mindset, contributing to...
A leading financial services company in Australia is seeking experienced Case Managers to manage complex life insurance claims. In this role, you will provide high-quality assessments and communicate with empathy while collaborating with various stakeholders. The ideal candidate has over 3 years of experience in a Group Insurance environment and demonstrates strong customer communication and time...
Description and Requirements We’re looking for experienced and motivated Case Managers to join us at a pivotal time in our digital transformation journey. In this role, you’ll manage a portfolio of complex life insurance claims – primarily across Group but Retail experience is also highly valued. You’ll be empowered to use your technical skills to assess claims in line with policy intent, while...
A leading life insurance provider in Australia seeks experienced Case Managers for their Group Claims Team. Candidates should possess extensive claims assessing experience in Life and Health Insurance. Responsibilities include managing claims portfolios, investigating disputes, and ensuring timely outcomes for customers. Join a team dedicated to making a positive impact in the community, with...
Role Overview We are looking for experienced and driven Senior Case Managers to join us at an exciting time in our digital transformation journey. In this role, you’ll take ownership of a portfolio of complex claims across all benefit types – with a focus on Group Insurance but open to Retail experience – ensuring decisions align with policy intent, our claim philosophy and risk frameworks....
A leading financial services company is seeking a Senior Case Manager to join their team in Melbourne. This role involves managing complex Group Life Insurance claims while ensuring a customer-first approach. The ideal candidate will have over 5 years of experience, strong technical skills, and the ability to mentor others. Join a supportive culture that values continuous improvement and...
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected...