Call Center Manager jobs in Perth, WA

A leading early education provider in Australia is seeking a Family Experience Lead to oversee a team dedicated to exceptional family support in early education. In this role, you will lead a team of specialists, driving family engagement and ensuring service excellence. Ideal candidates will have strong coaching abilities and experience in customer service. Join us in making a difference in...

A multinational energy company in Perth is seeking a Customer Service Advisor to provide excellent support to customers. This is a full-time hybrid role where you will handle a high volume of calls daily, requiring a minimum of 2 days attendance in the office. Ideal candidates should have over a year of experience in call centre environments, good IT skills, particularly in Excel, and the ability...

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...

OverviewTechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A leading media company in Perth is looking for a casual Subscriber Service Representative to join their Subscriber Services team. The focus is on inbound customer service and administrative tasks for newspaper subscribers. Ideal candidates will have exceptional customer service skills and be available on weekends. Enjoy perks like free parking, gym access, and a friendly work environment that...

A respected aged care organization in Gwelup seeks a seasoned Residential Care Manager to oversee operations at their 105-bed facility. This leadership role focuses on delivering high-quality, person-centered care, ensuring compliance with aged care standards, and fostering a collaborative team environment. Ideal candidates will possess extensive aged care experience, exceptional leadership...

General Manager Customer Center Australia Are you a proactive leader passionate about driving profitable growth, customer centricity, and innovation? Do you thrive in a dynamic environment, building high-performing teams and leading strategic transformation? We are seeking an experienced General Manager to lead and develop Australia towards ambitious growth, operational excellence, and...

General Manager Customer Center Australia Functional area: General Management Onsite or Remote: Onsite Country/Region: AU City: Perth Location: Perth, WA, AU, 6000 Date of posting: Dec 22, 2025 General Manager Customer Center Australia Are you a proactive leader passionate about driving profitable growth, customer centricity, and innovation? Do you thrive in a dynamic environment,...

Managing Director & Country Head: AI Data Center Infrastructure Location: Remote; travel within-country Sector: Modular Data Center Infrastructure (AI & HPC) Reports to: Chief Executive Officer About MatraVolt MatraVolt is a deep-tech company building next-generation prefabricated infrastructure for the AI era. Our multi-module architecture enables high-density, liquid-cooled deployments with...

A leading aged care provider in Western Australia is seeking an experienced Care Services Manager to oversee care delivery at the Waminda Care Centre. This role is critical as the current manager is retiring, and it requires a passion for quality care. You will report to the Head of Residential Care and be instrumental in providing leadership and management, ensuring that residents receive the...

A leading contact centre provider in Western Australia is seeking an experienced Workforce Manager to develop and implement strategies for workforce planning and resource allocation. You will provide data-driven insights to enhance performance and manage a dedicated team to exceed KPIs. The successful candidate will have proven experience in a contact centre environment and strong communication...

A leading early learning provider is seeking an experienced Area Manager to oversee multiple centres in Perth, Australia. This hands-on role focuses on providing leadership, coaching, and operational support to ensure high-quality education and safety standards. Candidates should have relevant multi-site experience, strong leadership skills, and a background in early childhood education. The...

A leading retail organization is seeking a CFC Operations Manager to oversee the operations of its semi-automated Customer Fulfilment Centre in Perth. The role involves ensuring accurate order fulfillment, managing safety and productivity, and leading a team. Ideal candidates should have experience in warehousing and a passion for operational excellence. The position offers opportunities for...

This is a Customer Service Call Centre Manager role with Nido Early School based in Perth, WA, AU Nido Early School Role Seniority - mid level More about the Customer Service Call Centre Manager role at Nido Early School Be part of something Special. Be part of Nido. At Nido Early School, we believe early childhood is a time of magic and discovery—for children and for the people who surround...

A leading global engineering firm is seeking a General Manager for their Customer Center in Australia. The role involves driving profitable growth and operational excellence while fostering a high-performing, diverse, and sustainable organization. The ideal candidate will have over ten years of experience in complex roles, with strong leadership skills and a background in engineering. You'll be...

OverviewTechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and...

A respected aged care organization in Gwelup seeks a seasoned Residential Care Manager to oversee operations at their 105-bed facility. This leadership role focuses on delivering high-quality, person-centered care, ensuring compliance with aged care standards, and fostering a collaborative team environment. Ideal candidates will possess extensive aged care experience, exceptional leadership...

TechOp Solutions is seeking contact center leaders with excellent communication skills, supervisory experience, and a drive to bring excellence to their operating environment. Strong candidates will be curious, efficient practitioners who are motivated to succeed in a fast-paced environment and comfortable working both with an agent team and with a Government client. Remote position, but...

Education & Childcare Services Perth - Northern Suburbs & Joondalup Maximum Term Job No : 1425229 Be part of something Special. Be part of Nido. At Nido Early School, we early childhood is a time of magic and discovery—for children and for the people who surround them. Our commitment to high-quality education is only one chapter of our story. At Nido, the spirit of lifelong learning lives in...